By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Payment Settings

SOLVED
Go to solution
This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Casual Tourist

Recently, I was auto-charged on my visa, but I want to change credit cards.  So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  I'm assuming that tab should show up, if I was auto-charged?  Is there a glitch on my end?  Or on your's?  

 

Skype apparently has my visa credit card on file, but I can't change it myself.  Shouldn't I have the opportunity to update/change my credit card as I wish?

 

Thanks for looking into this.

1 Accepted Solution

Accepted Solutions
Highlighted
Staff Moderator

mswang517 wrote:

So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  


https://support.skype.com/en-us/faq/FA10486/How-do-I-update-my-credit-card-details


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
7 Replies
Highlighted
Staff Moderator

mswang517 wrote:

So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  


https://support.skype.com/en-us/faq/FA10486/How-do-I-update-my-credit-card-details


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Novel Adventurer

I need help please...last three payments SKYPE is charging me 59.99 for three months to unlimited land line to Colombia South America...please help me how can I get in touch with customer svcs..thank you so much.

Desperate custumer

Casual Tourist

I did a signing with the number 625117538 REQUEST and the product name is CREDIT FUNDING PACKAGE, SKYPE CREDIT BALANCE OF BRL ​​20.00, describes the amount paid unlimited calling belongs to year, and I'm using less than a month and I've no credit. I ask how does that work?

Tourist

i ve tried to buy a 3 months subscription for unlimited calls canada&US twice today using

my Paypal account.Paypal is sending me back to you since the problem seems to be that

your not accepting the payment.

please reply, i 'm eager to communicating with Skype services

 

dede.

Novel Adventurer

Please, can you check for me if my payement om the 28 september value 28,75 € with number 408 7678 39739  is oke? thank you

Casual Tourist
Done screwed up process
Novel Tourist
jane.smith303 I cant take my bank cards off
Discussion Stats
  • 7 replies
  • 5448 views
  • 4 kudos
  • 8 in conversation