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Payment Settings

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Casual Tourist

Recently, I was auto-charged on my visa, but I want to change credit cards.  So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  I'm assuming that tab should show up, if I was auto-charged?  Is there a glitch on my end?  Or on your's?  

 

Skype apparently has my visa credit card on file, but I can't change it myself.  Shouldn't I have the opportunity to update/change my credit card as I wish?

 

Thanks for looking into this.

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Staff Moderator
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Accepted by NormanM (Staff Moderator)
‎28-08-2015 11:00

mswang517 wrote:

So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  


https://support.skype.com/en-us/faq/FA10486/How-do-I-update-my-credit-card-details


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

View solution in original post

Message 2 of 8 (5,483 Views)
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Staff Moderator
Solution
Accepted by NormanM (Staff Moderator)
‎28-08-2015 11:00

mswang517 wrote:

So I went to "Settings and Extras," then "payment settings" and clicked "view details."  To my surprise, there was no tab "Stored payment details."  


https://support.skype.com/en-us/faq/FA10486/How-do-I-update-my-credit-card-details


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 2 of 8 (5,484 Views)
Novel Adventurer

I need help please...last three payments SKYPE is charging me 59.99 for three months to unlimited land line to Colombia South America...please help me how can I get in touch with customer svcs..thank you so much.

Desperate custumer

Message 3 of 8 (4,445 Views)
Casual Tourist

I did a signing with the number 625117538 REQUEST and the product name is CREDIT FUNDING PACKAGE, SKYPE CREDIT BALANCE OF BRL ​​20.00, describes the amount paid unlimited calling belongs to year, and I'm using less than a month and I've no credit. I ask how does that work?

Message 4 of 8 (4,323 Views)
Tourist

i ve tried to buy a 3 months subscription for unlimited calls canada&US twice today using

my Paypal account.Paypal is sending me back to you since the problem seems to be that

your not accepting the payment.

please reply, i 'm eager to communicating with Skype services

 

dede.

Message 5 of 8 (4,058 Views)
Novel Adventurer

Please, can you check for me if my payement om the 28 september value 28,75 € with number 408 7678 39739  is oke? thank you

Message 6 of 8 (3,787 Views)
Casual Tourist
Done screwed up process
Message 7 of 8 (3,494 Views)
Novel Tourist
jane.smith303 I cant take my bank cards off
Message 8 of 8 (2,183 Views)
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