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Credits missing! Balance shows $0

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Novel Adventurer

Hello,

I should have over $13 in canadian funds credit in my account....but it shows zero

I purchased the credit in early Feb 2012 but had to install the skype apllication on my new Windows 7 PC  and now I have no credit showing up, please advise as what is going on?

please email me at *edited for privacy*

Thank you

SKYPE ID: Kourosh.Madjzoob

Message 1 of 8 (1,139 Views)
7 Replies
Novel Adventurer

My user name = kmadjzoob.madjzoob

Message 2 of 8 (1,138 Views)
Novel Adventurer

Hello,

3 weeks ago I asked about my missing $14 credit....have received no answere, please advise as what happend to my money?

please email me

Message 3 of 8 (1,114 Views)
Highlighted
Novel Adventurer

My account had £20+ pounds in and the balance is now Zero - where has it gone

 

Peter Edward Tucker

Message 4 of 8 (1,075 Views)
d.d
Tourist

my Community name is d.d

I purchased skype credit and $10 was withdrawn from my bank account on January 21, 2014 it has been 9 days and purchase hystory says I have not purchased credit yet. where is my skype credit and why has it not been credited to my account?? I want either my credit or my money refunded. what is going on??

Message 5 of 8 (918 Views)
Staff

Hi "d.d"

Your Skype Credit is not missing. You have two Skype usernames and trying to call from incorrect one.

If you have forgotten your Skype ID please have a look at this FAQ: https://support.skype.com/en/faq/FA10858

Good luck

If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!

Please send private messages only upon request.
Message 6 of 8 (891 Views)
Casual Adventurer
today 16-04-2015 paid 20 pounds to my account but was not credited
Message 7 of 8 (664 Views)
Tourist
I just bought 20pounds of credit can t see it on my account
Message 8 of 8 (391 Views)
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