By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Issues with Skype on BlackBerry z10

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Novel Adventurer

Hi there,


I've got a frustrating issue on my z10 with Skype. When I go to call a land line and I have finished dialing and I am waiting for the person to pick-up I hear two ringing tones. One is a "skype tone" which sounds like a British ringing sound (ring, ring) and the other is the actual ringing sound that I am expecting to hear for the call I am making (single ring as you get in North America).


Sometimes I can still hear the Skype double ring in the background even after the person on the other end has picked-up!


I have uninstalled and reinstalled and I still get this issue. 



  • Blackberry 10
Flag for a Moderator
3 Replies
Casual Tourist

I have downloaded skype on my new Z10  . Downloading went well , all contacts are there , on line .

till so far ok. But when i make a call , my phone is making  normal contact,  but then i received the message that "contact is not available" .  when i call my contact , he heard one click and saw my miss call. when i call with my laptop  i never have any problems, 2 x ringing and connection.

my Z10 has allready the 10.1 software update. any solutions?


Hi, Janarnald, and welcome to the Community,


Thank you for your report.   At first read, this sounds like a network problem.  What wireless carrier are you using, and at what speed (4G LTE, 3G ...)?  Are you experiencing problems connecting to all contacts, or just this one?  I am not sure if this is a Skype-to-Skype call, or Skype Out call (using credit or a subscription to cover the cost of the outbound call)?


Questions, questions!  Thanks for your patience, and looking forward to your return post.


Best regards,


Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Novel Adventurer

I still have not received a response to my query from June. Any thoughts? I sure would like to have a usable Skype app on my z10.

Discussion Stats
  • 3 replies
  • 2 kudos
  • 3 in conversation