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windows 8 skype webcam not working?

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Casual Adventurer

How do you change the driver adapter?

Message 11 of 20 (2,975 Views)
Casual Adventurer

What do you mean by display drivers? Where do I find it? I am absolutely clueless, so I need some help.

Message 12 of 20 (2,971 Views)
Casual Adventurer
Windows Key +X > device manager > Display Adapter If it says ATI RaDeon HD series 5000 ( Microsoft corporation WDDM v1.20 then the drivers are provided by Microsoft and the Camera and Video Doesn't work in the Metro App style , even You tube videos will not work in IE 10. So You gotta change it . Please Tell me your Display adapter Series (Graphic Card)
Message 13 of 20 (2,964 Views)
Casual Adventurer

Thanks so much for your help and quick responses. My display adaptor is not what you have mentioned. It is Radeon but AMD not ATI. But I still experience the problem where my video call does not work.

Message 14 of 20 (2,961 Views)
Casual Adventurer
HEY ATI is owned by AMD ........ So Can you tell me what is the GRAPHIC CARD model in yours and the laptop you are using .
Message 15 of 20 (2,952 Views)
Casual Adventurer

It's the: AMD Radeon HD 7650M. The laptop is Sony Vaio E Series

Message 16 of 20 (2,940 Views)
Former Staff

Can any of you still experiencing problems with camera generate logs as described here in Windows 8 section and attach it to the forum:
http://developer.skype.com/SkypeGarage/LogFile

Thank you

Message 17 of 20 (2,927 Views)
Casual Adventurer

I still haven't got a response from you. Please reply soon, for I need a lot of help. A favourable reply will be much appreciated.

 

Message 18 of 20 (2,781 Views)
Community Ambassador

Infern0 wrote:

It's the: AMD Radeon HD 7650M. The laptop is Sony Vaio E Series


Maybe some of the solutions proposed here will help you too:

 

http://community.skype.com/t5/Windows-8/Sorry-The-camera-app-cannot-be-used-with-this-version-of-win...

Message 19 of 20 (2,778 Views)
Novel Tourist

Ok, as of about a week ago started having isues with my laptops built in cam not working with skype. It's still works with other applications like facebook or yahoo. First, it would jsut cut off when i would tab away to any other page. Now, it don't even turn on when i try to do a video chat. Running windows 8 (came with the laptop). If anyone can help it would be greatly appreciated.

Message 20 of 20 (553 Views)
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