By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Windows 8 Skype (not respondin) calls drop out and freezes.

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Routine Adventurer

Hey I have tried everything on the other forums and still my skype crashes and calls dont last without constant freezing. I am using the desktop one because the app has the same problem and is annoying to use for video chats. Can someone please help or can Skype make a program that works?

Message 1 of 24 (1,071 Views)
23 Replies
Super Aviator

Do you have Internet Connection Sharing (ICS) / Windows Error Reporting services are enabled in your computer? 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 24 (1,068 Views)
Routine Adventurer

how do i check that?

Message 3 of 24 (1,066 Views)
Super Aviator

Try Below:

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

 

Type: services.msc /s and press Enter

 

Disable both services.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 4 of 24 (1,064 Views)
Routine Adventurer

no i beleive they are both disabled

Message 5 of 24 (1,061 Views)
Routine Adventurer

are they ment to be disabled or enabled? because they are off

Message 6 of 24 (1,049 Views)
Super Aviator

Are you sure both services are already disabled? Windows error reporting service is enabled by default.

 

Please post event viewer log in your very next reply.

Click Start >> Run >> Type eventvwr.msc /s
Custom Views >> Administrative Events
Look for any error message related to Skype crash.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 7 of 24 (1,047 Views)
Routine Adventurer

Here: Maybe it is on :l but the only thing i could see on any option with enable was unhecked. but my computer does ask me if i want to send reports. 


Message 8 of 24 (1,041 Views)
Super Aviator

Click on Details tab and Copy / Paste the texts in here.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 9 of 24 (1,038 Views)
Routine Adventurer

IT wouldnt let me copy and paste so i attached


Message 10 of 24 (1,035 Views)
Discussion Stats
  • 23 replies
  • 1072 views
  • 0 kudos
  • 2 in conversation