When I installed Skype on my Windows 8 computer (the Metro App), I mistakenly clicked "I do not have a Skype account", and it has now created a NEW Skype account for me, whereas I DID want to merge my accounts. It seems like I can't delete my current Skype one or the Microsoft-Skype one (and incidentally, I can't sign into my Microsoft SKype account on my Android device).
What should I do?
I chose to merge my accounts but would rather be running them seperately. I would also like to know how to un-merge these accounts.
Please Contact customer service and ask them to unlink your account.
include the below information.
Skype version and platform you are using
What is the exact version number of Skype and what platform you are using (Windows, Mac, Linux, Android, etc.)?
Which option you choose to log in to Skype, if you combine your account:
• Microsoft account
Skype-account you used in the process of merging?
Indicate that combined.
and i want to send an email to support it says:
"Looks like our website is currently having a few problems.
Please try again later."
21-11-2012 15:50 - last edited on 21-11-2012 22:33 by Bruno
i want to unmerge my skype and microsoft accounts.and am having trouble. email is [removed for privacy]. version i'm using for skype 6.0thank you elizabeth shelton
Is true that the email support option seems to be unavailable, but you can use Live Chat Support to address your questions. I tried a few seconds ago for other question and they answer me.
How about an easier way? Here's one: