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Sorry. The camera app cannot be used with this version of windows. FIX!!!!

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Novel Adventurer

For some funny reason it didnt even involve the camera drivers. i was using ATI catalyst Control. Which apparently had conflict with the camera. 

Windows Logo + C 
Search "Device Manager" -->Settings
Locate "Display Adapter"

Right Click on the Adapter for "Properties"

Select the tab that has "Driver"

Select "ROLLBACK DIVER!!!!!" 

this is what worked for me and most other people. it may not work for everyone.

Message 1 of 10 (10,335 Views)
9 Replies
Novel Adventurer

IT WORKED!!! Thank you so much, I have been trying to fix it for several days now. I had the exact same driver as well. By the way do you get a message at everytime you log into your desktop

Message 2 of 10 (10,148 Views)
Novel Adventurer

If its the Runtime error you have to go into AMD Control Catalyst software and disable vari bright. then hit apply and restart! (note the message also come up when u unplug charger or plug it in!) hope this helped

Message 3 of 10 (10,132 Views)
Experienced Adventurer



The newest ATI CCC does that and oh so much more.  If Just the driver is installed in stead of the full package it seems to help several problems including BSOD'S


Good Post

Message 4 of 10 (10,121 Views)
Novel Adventurer

Attached I put the runtime error I got....thanks so much once again....

Message 5 of 10 (10,089 Views)
Super Aviator



Try Below:


You can uninstall the software for your graphics card and use Windows generic driver instead.


Click Start, type devmgmt.msc and press enter.

Locate the graphics card

Right click on the device and select uninstall

Also place a check mark beside the option "delete driver files for the device"

Restary your computer.


Uninstall additional software from the Control Panel.

Restart your computer.


Lets windows install the driver for your graphics card.

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Message 6 of 10 (10,088 Views)
Casual Adventurer

Is this the solution for the webcam not working with skype on windows 8?

Message 7 of 10 (10,049 Views)
Novel Adventurer

It's working i tested it now on my windows 8. i bought the c270 logitech webcamera and i had problem on camera app and on skype. i tried your solution and now is working on both applications!! thanks a lot!!!

Message 8 of 10 (9,893 Views)
Novel Adventurer

Just one big con of this method is that hardware HD decoder doesn't work with this driver


P.S. I have the same ATI HD 4200 video card

Message 9 of 10 (3,602 Views)
Novel Tourist

Workwd for me! I have an ATI 4000 series adapter.  thank you so much!

Message 10 of 10 (1,708 Views)
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