ive recently been having problems with my Skype, i have windows 8 and when i first downlaoded it, it worked fine, then a week or two ago it stopped working completely and now wont work at all nomatter what i try, ive tried uninstalling and reinstalling it but it still doesnt work
a solution to this would be greatly appreciated.
Are you using the Skype for Windows 8 app that you installed from the Windows 8 Store (that's a fullscreen application that shows a Skype blue colored screen + logo on startup) or are you using Skype for Windows Desktop, e.g. the "classic" Skype version that is sporting a windowed look?
What happens now if your start the app? Any error message shown? do you see the sign in screen?
im using the skype that i downloading from the windows 8 store, if i start the app it opens up perfectly, but says im offline, i click on available and it just highlights offline and available at the same time and does not let me send or receive anything
Which version of Norton? NIS? NAV? 360? SEPM?
Please add/allow C:\Program Files\WindowsApps folder to Norton's Firewall settings
From main page of Norton 360, Select Settings
AntiVirus and SONAR Exclusions >> Items to Exclude from Scans >> Configure [+] >> Scan Exclusions >> Add >> Locate WindowsApps folder under Program Files >> Check Include Subfolders >> OK.
AntiVirus and SONAR Exclusions >>Items to Exclude from Auto-Protect and SONAR >> Configure [+] >> Scan Exclusions >> Add >> Locate WindowsApps folder under Program Files >> Check Include Subfolders >> OK.
In the Settings window, click OK (Save settings).
nope that doesnt change anything, i thought it may be because im on Windows 8? plus my security settings were the exact same when i had skype working
Have you already allowed the WindowsApps folder to norton's settings? Sometimes Security settings need to be updated.
Temporary disable Norton Antivirus
From main page of Norton, Settings >> Computer >> Real Time Protection >> Turn Off Auto-Protect.