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Skype for desktop doesn't call on Win8

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Casual Adventurer

Hi guys, I'm having a problem trying to use Skype on the new Win8 Pro x64. When I Try to call someone it just do nothing, it appears the typical windows of the call but the phone doesn't ring! Moreover I can't close the call, and Skype doesn't close properly anymore, I have to stop it through the Task Manager.. I noticed that when I try to install it, it sees my webcam but it doesn't listen to my microphone, while all the other programs have no problems with it. I tried to:

Uninstall Skype
Delete manually all the registry keys about Skype
Delete every file concerning Skype in my computer (so every file in /AppData, /Roaming, /Applications ....)
Check my audio drivers
Reboot
Re-Install Skype

But nothing, it didn't worked. So I tried to format my computer, reinstall all the drivers and install  Skype. It worked for 2-3 days, then it started again! Moreover, when Skype for desktop do this, also Skype for Windows 8 have the same problem, but then when I try to uninstall everything and install only Skype for Windows 8 (Metro version) it works! (but I hate this version... xP).

I don't know if the information is useful, but I'm on a ASUS N56VZ S4017V. I have Realtek Audio Drivers.

Can we find something to make it work properly?

PS: Sorry about my english, it's not my native language... How was it? ROTFL

Message 1 of 17 (1,114 Views)
16 Replies
Casual Adventurer
i have exactly the same problem.
Message 2 of 17 (1,052 Views)
Casual Adventurer

Interesting... Do you have the N56VZ too? Or however the Realtek Drivers?

Message 3 of 17 (1,033 Views)
Novel Tourist

Same problem.  Also, the version of skype windows 8 came with didn't work either.

Message 4 of 17 (1,022 Views)
Casual Adventurer

yes, I have realtek drivers. Don't know exact version is used on that computer. Will update later,

Message 5 of 17 (1,017 Views)
Casual Adventurer

It seems to be a common problem.. But i don't know were it comes from, the Realtek Divers are very very used on a lots of PCs and I don't think that they can really be the main problem honestly. I saw lots of computer with Realtek Drivers playing Skype properly. Maybe we can compare our devices, notice what we have in common and focus on this. 

My situation is:
ASUS N56VZ S4017V with Win8 Pro x64
Realtek Drivers 6.0.1.6710
Nvidia Drivers 310.70
Intel Display Drivers 9.17.10.2828

Programs installed:
Adobe Photoshop CS6
Adobe Reader XI
Age of Empires
COD4
CCleaner
Facebook video calling
Google Chrome
Java 7 Update 9
K-Lite Mega Codec Pack
Ableton Live
MS Office Plus 2010 x64
Different versions of Microsoft Visual C++ 
Firefox 17
My Lockbox
Recuva
Samsung Kies
Softwre Intel Wireless PROset/Wifi
WinRAR 4.2
uTorrent

Active Processes:

 

What do we have in common? (a part from the "normal" or very popular preocesses... )

Message 6 of 17 (999 Views)
Super Aviator

You can try to completely uninstall Facebook video calling software / Samsung KIES software.

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 7 of 17 (992 Views)
Casual Adventurer

I uninstalled Kies and it seems working now! Thanks Tamim!!

PS: So there are conflicts between Skype and Kies?! O.o

Message 8 of 17 (977 Views)
Super Aviator

You are very welcome and thank you for your feedback.

Yes there is a known issue with Skype and older version of Samsung Kies Software. You may also try to reinstall / update your version of Samsung Kies Software.

 

samsungapps.com/mars/about/downloadapps.as

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 9 of 17 (951 Views)
Casual Adventurer
The problem is back, and this time I don't have Kie on my computer :/ It is identical to the previous time!
Message 10 of 17 (907 Views)
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