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Mic not working on surface rt

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Novel Tourist

I Just got a new Microsoft surface rt. When I open skype it looks like I need to use the sound test service before I can call friends. When I try the sound test it says my microphone has a problem. The settings look right and it works in other applications. Can you please help me, because I love skype and this has to work. Thank you.

Message 1 of 10 (9,777 Views)
9 Replies
Novel Tourist

I have the same problem, bought Surface for Skype and it doesn't work!? It is a shame that Microsoft sells this thing for that much and couldn't even make Skype work! And this was the reason I bought Surface.

Message 2 of 10 (9,742 Views)
Casual Tourist

It would be nice for skype to reply :manfrustrated: on mine every time I plug in my earphones the person I am video chatting with can not here me, an when I unplug earphones they still have no sound, everyones is useing the latest version of skype. HELP!!!!!

Message 3 of 10 (9,443 Views)
Novel Tourist

I got this issue trying to perform a video conference with surface RT the error message was "no mic found" or error with mic. and i can not perform the video conference. i tried bluetooth headset, usb headset and nothing works.

Message 4 of 10 (9,388 Views)
Casual Tourist

I have the same problem and would like a solution. Thanks.

Message 5 of 10 (9,316 Views)
Novel Tourist

same here! i cannot figure out this mic thing and it would be very nice if i could use it. ergh.

Message 6 of 10 (9,217 Views)
Novel Adventurer

Please uninstall your skype app feom your surface and then Re-Install them again. While uninstalling please select the option to remove skype from all.

 

After installing it open the Skype app and select allow for everything. It will ask you for using your surface mic and camera. Please select Allow for everything and it will works now.

Message 7 of 10 (8,883 Views)
Novel Adventurer

Please uninstall your skype app from your surface and then Re-Install them again. While uninstalling please select the option to remove skype from all.

 

After installing it open the Skype app and select allow for everything. It will ask you for using your surface mic and camera. Please select Allow for everything and it will works now.

Message 8 of 10 (8,882 Views)
Novel Tourist

There's no need to reinstall skype if the mic and/or video isn't working on windows rt.

A simple solution to the no mic problem:

 

1. Go to PC settings (you can search for it on the home screen)

2. Then go to "privacy" tab on the left hand side

3. Then go to "microphone" tab on the left hand side

4. Make sure the "let apps use my microphone" is set to "yes" on top

5. And underneath set "skype" to "on"

 

To allow skype to use your webcam on windows rt follow steps 1 & 2

on step 3. Select "web cam"

4. Make sure the "let apps use my webcam" is set to "yes" on top

5. and then underneath set "skype" to "on"

 

These will change the settings to allow skype to use the built in webcam along with the built in microphone for windows rt.

 

Tested on 3/28/2014

 

 

Novel Adventurer

Now works here too, thanks for instructions...

Message 10 of 10 (6,395 Views)
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