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Can't 'sign in' in skype running Windows 8

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Novel Adventurer

I everyone.

I just install skype in my PC and I have already an account in skype.

My user is correct, password is also correct but I can't sign in. It appear to

confirm my pass or user ID.

I try to create a new account, and its impossible too.

 

Can anyone help to understand what's wrong?

 

Best regards

 

 

Message 1 of 13 (9,482 Views)
1 Accepted Solution

Accepted Solutions
Super Aviator
Solution
Accepted as a solution by Frederico_2
‎28-08-2015 11:00

Please test with Skype desktop client

http://www.skype.com/go/getskype-msi

 

Signin to Skype client with your microsoft account.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

View solution in original post

Message 4 of 13 (9,844 Views)
12 Replies
Super Aviator

What happens when you are trying to SIGNIN to Skype?
Did you receive any error code / messages?
Which version of Skype do you use?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 13 (9,473 Views)
Novel Adventurer

I  can't see the version. I go to store and I install skype. I think is the latest version.

 

There's no error code. When I start it he let me choose between new user, to create an account or  to sign in if I have an older account. 

After install, he ask permeation to use camera and micro, I allow. He asked permission to run in background, I allow too. Then appears 2 options. 

The only thing he show is triangle and said "Confirm your data".

 

I search for a portable version of skype and I'm online right now.. So I exclude login (user and pass) problems..

 

Best regards

 

Thanks 

 

 

Message 3 of 13 (9,468 Views)
Super Aviator
Solution
Accepted as a solution by Frederico_2
‎28-08-2015 11:00

Please test with Skype desktop client

http://www.skype.com/go/getskype-msi

 

Signin to Skype client with your microsoft account.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 4 of 13 (9,845 Views)
Novel Adventurer

Yes, it works

But when I use the skype version of the windows store, it appears the same thing.

 

For me its OK, with this there's no problem. I unistall the version from store and it's done

 

Thank once again

 

Best regards

Message 5 of 13 (9,462 Views)
Super Aviator

You are very welcome and thank you for your feedback.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 6 of 13 (9,454 Views)
Casual Tourist

Hello, 

I just purchase pc with windows 8 and having same problem...

I have an account with contacts...can not  get to them or

even add contacts ...this windows 8 is a pain!  And why does

Microsoft have to connect to all my accounts...never did before.

 

Message 7 of 13 (9,328 Views)
Novel Adventurer

Hello!

 

Under Windows 8, we experience the same problem since yesterday. But signing in is not a problem at all under Windows Vista Home Premium or Windows Phone 7.

Message 8 of 13 (8,331 Views)
Novel Tourist

how so I sign innow iwith  sequeira_20

 

Message 9 of 13 (7,719 Views)
Novel Adventurer

Can I sign in using an existing Skype account?

 

Message 10 of 13 (5,592 Views)
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