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Can't download skype for windows surface tablet

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Novel Tourist

When I try to download the skype app from the windows app store for my surface tablet I keep getting an error "something happened purchase can't be completed" The app is free!  What do I need to do to get this app onto my windows surface?

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Super Aviator

Do you have any security software installed on the computer?
Do you have Hamachi LogMeIn installed?
What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?


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Novel Tourist

i have same problem with my new Zueface RT. skype is the first software i am trying to install. i think the problem is from microsoft app store.


Message 3 of 4 (2,369 Views)

i bought a 64gbwindows surface tablet 4 days ago in china (Bejing) from a large microsoft dealer,they told me they could change the windows 8lt to english ,but i do not believe they have done it correctly, because the 'app' store shows all chinese apps ,plus if i try to download skype from the app store ,it tells me i cannot download this on to windows 8rt.,i know that skype can be downloaded in the uk because iv done this on my sons surface tablet.i am now living in china for for at least 6 more months and would like to speak to my family on skype, can anyone please help me.

i have an ipad2 which i bought in the uk ,this works very well on skype.,i have a feeling that the surface tablet is a disaster,in the way it doesnt work .!!!!i thought thesurface tablet would be better ,but i find it useless.

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