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Acessar configurações do novo Skype (Windows 8) para configurar webcam

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Casual Adventurer

Olá!

 

Instalei o novo skype no W8 e todas as configurações do sistema foram feitas quase que automaticamente durante a instalação, porém, após alguns dias de uso a imagem da minha webcam curiosamente ficou verde e com zoom, sendo que no App de Cam do W8 a imagem esta normal. 

 

Eu procurei feito um louco por todo o sistema e não encontrei qualquer menu de ajuda ou para as configurações do Skype.

 

Como posso acessar estes menus?

Message 1 of 12 (12,307 Views)
1 Accepted Solution

Accepted Solutions
Super Aviator
Solution
Accepted as a solution by luiz_souza
‎28-08-2015 11:00

Please update to Version 1.3.0.112

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

 

type: ms-windows-store: and press Enter

Press WinKey + C >> Settings >> App Updates >> Click Check for Updates.

 

 

Install / Update  Skype.

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

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Message 7 of 12 (12,520 Views)
11 Replies
Super Aviator

Which version of Skype do you use?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 12 (12,301 Views)
Casual Adventurer

Sorry,

 

I didn't know I was posting on the English version of this forum.

 

By the way, I was saying that I installed the new Skype the other day and all the configuration steps of the installation was ok. A few days latter, curiously the imagem from my webcam wen green with zoom, and on the other hand using the Cam App on W8 I get the correct image from my webcam with no problems.

 

I looked in the entire system for the help or options menu, so I could find how to change the settings for my webcam, but I wasn't anable to find it.

 

How can I reach these menus?

 

PS: I found the new Skype beatiful, but the impossibility to change the settings on my own, or find it difficult to reach the tools of the system itself is bad, really bad.

Message 3 of 12 (12,301 Views)
Casual Adventurer

Hello,

I'm using the latest version, for the Windows 8

Message 4 of 12 (12,300 Views)
Super Aviator

What is the exact version?

 

Run Skype >> WinKey + C >> Settings >> About.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 5 of 12 (12,293 Views)
Casual Adventurer

Sorry,

 

The version is 1.2.0.129

 

The image from the camera was ok at the first day, but later on it went green as I said.

Message 6 of 12 (12,291 Views)
Super Aviator
Solution
Accepted as a solution by luiz_souza
‎28-08-2015 11:00

Please update to Version 1.3.0.112

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

 

type: ms-windows-store: and press Enter

Press WinKey + C >> Settings >> App Updates >> Click Check for Updates.

 

 

Install / Update  Skype.

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 7 of 12 (12,521 Views)
Casual Adventurer

Sorry for the inconvenient,

 

The option for auto update on my apps was set to on, but somehow none of my apps are up to date.

 

Thank you.

Message 8 of 12 (12,281 Views)
Super Aviator

You are very welcome.

Wishing you a Merry Christmas and a Happy New Year!

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 9 of 12 (12,279 Views)
Novel Tourist

Ok, eu estava com a mesma dúvida, consegui acessar as configurações do Skype, mas não consigo entrar na configuração para corrigir brilho / luminosidade, tinha essa opção no programa no windows 7, por exemplo.

 

muito obrigado !

 

Message 10 of 12 (12,076 Views)
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