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No sound!

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Novel Adventurer

I have exactly the same issue, now my daughter does, as well.  We work on Macs.

The settings, as you will well know by now, are fully irrelevant to this bug.  Settings are/were/will be perfect.  It happens daily, even hourly, no matter what the setting are.  To use Skype I have to sign out completely and sign back in.  Tremendously unnecessary and annoying- especially since Skype knows about this for some time and apparently has not f0ound it vital enough to change.  It is free, of course.

Message 61 of 147 (2,572 Views)
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Staff Moderator

Until a fix is available, please try this workaround:

 

  1. Preferences > Notifications > Details
  2. Event: Contact Becomes Available
  3. Uncheck Play Sound
Message 62 of 147 (2,551 Views)
Novel Tourist

Done that as well - don't work

 

The only fix that works is to use Viber instead

Message 63 of 147 (2,498 Views)
Novel Adventurer
Unfortunately, you are right. None of the proposed fixes have any effect. Maybe, sadly, Skype is suffering the same loss of genius as Apple. Too bad - it was nice while it lasted.
Message 64 of 147 (2,483 Views)
Novel Adventurer

This fix seems to work if I add no. 4.

On Mac Book Pro OS 10.8.4,  Skype 6.11

 

Until a fix is available, please try this workaround:

 

  1. Preferences > Notifications > Details
  2. Event: Contact Becomes Available
  3. Uncheck Play Sound
  4. Turn off ALL notification for Contact Becomes Available ie. Turn off bounce icon, speak text, display notification
Message 65 of 147 (2,479 Views)
Novel Adventurer

Finally a solution!  Thank you Taragh (and recommended to all)

Message 66 of 147 (2,423 Views)
Casual Tourist

I have exactly the same problem. I have Skype since years, but suddenly there was no sound. Did you solve the problem in the meantime?

Message 67 of 147 (2,374 Views)
Reliable Tourist

HELP HELP HELP!1!!!

WHEN SOMEONE CALLS I CAN HEAR THEM BUT THEY CANNOT!!! ME!!!

PLEASE HAVE THIS VERY IRKSOME SITUATION CORRECTED ASAP!!!

THANK YOU,

Z.D. 

 

 

Message 68 of 147 (2,333 Views)
Staff Moderator

benitozbyszek wrote:

HELP HELP HELP!1!!!

WHEN SOMEONE CALLS I CAN HEAR THEM BUT THEY CANNOT!!! ME!!! 


Sorry you're having trouble! There's a long page on the support site leading you through resolving some of the most common problems which can cause this. Good luck!

Message 69 of 147 (2,322 Views)
Novel Tourist

HI NIck, 

 

If you read all the posts on this you will see that the page you have posted is totally irrelevant to this thread - please just let us know when Skype fixes this bug. When I phone support they tell me there is no problem and just to reinstall skype, which does not work. I pay for my Skype and rely on it - but recently I am looking for alternatives. The Mac community is becomign convinced this is a PC conspiracy - PLEASE sort it out and please read the posts before responding with an Audio settings answer!

Message 70 of 147 (2,282 Views)