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Keypad not working during calls!

Novel Tourist

please fix this one


1 800 375 5283

Message 41 of 174 (1,959 Views)
Casual Tourist

Keypad with this number does not work either:   1-877-647-3411

Message 42 of 174 (1,937 Views)
Novel Tourist

I have this problem too and it is very annoying.... In some situations I have found that if I mute my microphone before the call is answered then open the keypad it works. A sometimes workaround to somethign that should have been fixed a long time ago...... Please MS fix this problem.....

Message 43 of 174 (1,920 Views)
Novel Tourist

Keypad not working for any calls. Really need it fixed urgently for my bank #: 1-800-972-2651


Message 44 of 174 (1,853 Views)
Novel Tourist

This is ridiculous. Being able to use the dial pad is essential for any phone service - apparently except for the largest VoIP operator in the world. They introduced the problem in 2011, and 2 years later it still hasn't been fixed.


Add to that the brain-dead move to disable shutting down Skype except by Task Manager. It's time to find a different service.

Message 45 of 174 (1,836 Views)
Novel Adventurer

I can't use the keypad on a call to 18007272222.  Please fix!!

Message 46 of 174 (1,794 Views)
Novel Adventurer

Please fix so that keypad works for this number:

877 666 4180


Thank you.

Message 47 of 174 (1,783 Views)
Novel Adventurer

I just chatted with Skype support about a number for which the keypad wasn't working (couldn't enter the conference code). They had me log out of Skype and log back in. Then it worked.

Message 48 of 174 (1,771 Views)
Novel Adventurer

This is terrible!

It worked perfectly for years, bet when I updates all my devices to Skype it simply stopped working. Please fix ASAP, it disables 90% of usage and will make me look for other IP phone solution.

I use it to connect to job call bridges (approved use) and can't join any session any more. I am also a signed and paynug user of Skype. I could make it work just by random 2 times out of 30 but there is no repeatable process. I am also an IT person and believe it is a bug on latest version. There are probably milions of people with same problem around.

This is red flag issue, we all need a fix to this otherwise outstanding service!



Message 49 of 174 (1,748 Views)
Novel Adventurer

Found the log, reset skype and try again sugestion and it worked. If trouble does not come back at each system reboot, looks fixes. Thanks to this forum!

Message 50 of 174 (1,745 Views)