By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Video doesn't work after installing latest version of Skype.

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Novel Tourist

Hello.

 

I am deeply frustrated and I hope you can help me! . After updating to the latest version of skype a few weeks ago, the video image fell out. I use mac OS X version 10.5.8, and my camera is iCamSource. The camera itself works on the mac, but when I go to preferences - audio/video (in Skype), the picture under video is totally blank. I have seen that some write that you should check if you have marked boxes with ex. allow video to start automatically etc., but I can't find any such boxes.

 

The iCam worked fine with the previous version of skype.

 

Sinceerly - Martha K. Andersen.

Message 1 of 8 (2,857 Views)
7 Replies
Casual Tourist

I have the same problem after upgrading to the last version of Skype

Message 2 of 8 (2,831 Views)
Novel Tourist

I just installed new the latest version of Skype and my Logitech C910 HD camera does not work. The camera mic, which Skype calls an unknown USB device seems to work, but no video.

Message 3 of 8 (2,824 Views)
Novel Tourist

Mine doesn't either! I also have a Mac and my built-in camera was working just fine, when in the middle of a conversation with a friend (after already skyping more than 10 hours with other friends/family in previous days) my video went out, and the "video" button went away. My video works fine on PhotoBooth.  And I don't even have the option of enabling my camera under audio/visual preferences. Help?

Message 4 of 8 (2,803 Views)
Novel Tourist

I too am extremely frustrated by this problem after installing latest version of Skype on my Mac with osX...has anyone solved it..if so please contact me at jowrightmd@aol.com

Message 5 of 8 (2,787 Views)
Novel Tourist

I'm new to Skype.  Downloaded for the first time last night and my camera to turn on the video has a red line through it that won't go away when I click on it to turn the video on. When I click on it it pops up a message that the video is off...duh!!!!  I even did a "join me" session and turned my mouse over to my son so he could figure it out, but to no avail. Very frustrating for my grandbaby who was sitting there waiting to see her GiGi...

Message 6 of 8 (2,778 Views)
Novel Tourist

We are having the same problem.  Skype support team, please help!

Message 7 of 8 (2,691 Views)
Casual Tourist

I have also installed the new version of skype after the video stopped working on the previous version but no joy..

I have a new macbook  air using Lion version 10.7.3, the video link was working fine then it just stopped. The voice is fine but there is no picture from my end. I can see and hear my caller perfectly.

help pleae 

Message 8 of 8 (2,672 Views)
Discussion Stats
  • 7 replies
  • 2858 views
  • 0 kudos
  • 8 in conversation