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They can't hear me!!

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Casual Tourist

I upgraded the other day and now when I call, skype to phone, or, skype to skype, I can;t be heard.  I  can hear them, I can hear myself in the headset, I can get video, but they can not hear me.  I have looked at the settings and can't find out why this is.





Message 1 of 19 (7,899 Views)
18 Replies
Novel Adventurer

Hi, I am having the same problem.  I looked up "everything" to set it all up correctly and all seems set up right!  However, no one can hear works and I can hear them but they just can't hear me.  It has worked for years but recently I had to replace the hard drive and have had this problem since.  Hope you and I get some help here???

Message 2 of 19 (7,888 Views)



You might also check your Audio and MIDI settings from Utilities folder.

Maybe your mic needs some adjustment.


Thereafter, by calling 'echo123', you can ensure by yourself that your microphone settings are configured correctly... or not yet !



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Il n'y a aucun problème que l'absence de solution ne puisse résoudre ! ;-)
IMac Intel 27" Retina Core i5 3.3 GHz - RAM 24 GB - OS 10.12 Sierra
Skype 7.39.176
Message 3 of 19 (7,877 Views)
Novel Adventurer

Does anyone from Skype read or respond to these messages -- or are we crying into the wilderness??

Is there any tech support at all??


Message 4 of 19 (7,547 Views)
Community Ambassador

Have you read Foyan's response? Have you tried it?

Entia non sunt multiplicanda praeter necessitatem.
Message 5 of 19 (7,544 Views)
Casual Adventurer

Have the same problem and can't find help. cghecked as you mentioned but to no avail.

Message 6 of 19 (7,505 Views)
Novel Adventurer

I don't know what's meant by 'utilities' folder.

Where do I find it?

I have a new HP.


Message 7 of 19 (7,496 Views)
Community Ambassador

Foyan's response was directed to Mac users (this is the Mac subforum).  Although many Mac users are knowledgeable about Windows' intricacies and may reply here, you may have a faster response if you were to post in the Windows subforum.

Entia non sunt multiplicanda praeter necessitatem.
Message 8 of 19 (7,490 Views)
Novel Adventurer

Amen! I'm having same problem. When I used my credit for minutes, I called UK and had a perfectly clear connection both ways today on a headset and did a test call that was successful. 30 minuties later, When I signed up for unlimited landline, I callled same #. I could hear them clearly, but they could not hear me except for intermittent echos. Why doesn't skype have a # to call? This is not good customer service eh? Hope we get help soon.

Message 9 of 19 (7,143 Views)
Casual Adventurer

I used to be ableto beheard until I upgraded as well. Now through two upgrades I still cannot be heard. I pay for the monthly subscription and am not able to be heard! Terrible customer servicewith Skype. We need to be able to call for help by phine., Typing for support has been to no avail!!! Thisa has been going on now more than a year. Many are experiencing the samne problem., why can't skype help us???

Message 10 of 19 (7,139 Views)
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