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Skyping between a Mac and Panasonic 2012 TV - Are they incompatible?

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Novel Tourist

Experiencing some problems with calls (both audio and video) between a 2012 model Panasonic Viera television's built in Skype, and a Mac user on the other end. Video only comes up for a short while, and audio does not go through. The television is equipped with Skype camera TY-CC-20W. Calls with a PC user have been more successful.

 

Is there anything that could fix this? any tips or ideas would be greatly appreciated!

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