By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Skype Helper? A virus? or legitimate program?

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Novel Adventurer

I run the latest Mac version of Skype on an iMac using 10.8.5

 

Today when I opened Skype it asked me to install "Skype Helper" in order to continue. I needed to make a call so I proceeded... but

 

What is "Skype Helper"? Is it a virus or trojan?

 

or is it a legitimate add on?

 

I googled "Skype helper" but can only find an add on for Windows Internet Explorer... which of course I dont use.

 

See more topics labeled with:

Message 1 of 4 (3,899 Views)
3 Replies
Former Staff

Hi!

 

I believe you are seeing the upgrade installer helper.

You may be seeing this if, for example, you are not logged in with an account that has admin rights.

 

When that is the case, and when Skype wants to update, it will use a helper tool with elevated privileges to install Skype, only if given admin rights.

This is the way Apple prefers it, for security reasons: Skype is not the one given admin access, only a small, helper tool.

 

 

--
Thibault
Skype for Mac Engineer

Please do not send me a private message about your crashes: do that in the main forums instead.
If Skype is crashing, please check this thread.
If this doesn't fix your problem, please check how to report a crash/hang, or any other issue
Message 2 of 4 (3,889 Views)
Novel Adventurer

Dear Thibault

 

Many thanks for your helpful reply.

 

I never saw this type of message before but indeed it happened in another user account with only "standard" rights (not an admin user).

 

How I can rest my mind  

Message 3 of 4 (3,878 Views)
Casual Tourist

I got this too. 

Can you tell me how to delete it? Where did it install?

I gave it permission to install by accident, then I immediately deleted skype including the library folder, and reinstalled skype.  but the helper app is still there i think, because i wasnt asked again to install it.

Message 4 of 4 (3,660 Views)
Discussion Stats
  • 3 replies
  • 3900 views
  • 0 kudos
  • 3 in conversation