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Skype 6.3 crashes on Mac OSX 10.8.3

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Novel Adventurer

Everytime I launch Skype 6.3 on Mac OSX 10.8.3 it crashes.

 

I don't have these installed-

  • ecamm Call Recorder for Skype
  • ecamm iGlasses
  • ApplicationEnhancer
  • SCFinderPlugin

I uninstalled Skype and re-installed it, no change.

I had the same problem with 6.2 running on 10.8.2

Downgrading to 6.0 worked, but Skype kept on upgrading itself to 6.2 in the background, resulting in the crash again.

I've done lots of permission repair and restarts to no avail.

 

here's part of crash report-

 

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGBUS)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x987287d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98727cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x99eeff89 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x99ef596f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x99ef502a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x99ef4e9b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x96b2ef5a RunCurrentEventLoopInMode + 242
7 com.apple.HIToolbox 0x96b2ecc9 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x96b2eb44 BlockUntilNextEventMatchingListInMode + 88
9 com.apple.AppKit 0x924ba9aa _DPSNextEvent + 724
10 com.apple.AppKit 0x924ba1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x924b063c -[NSApplication run] + 855
12 com.apple.AppKit 0x92453666 NSApplicationMain + 1053
13 com.skype.skype 0x0005f410 0x1000 + 386064
14 com.skype.skype 0x00003615 0x1000 + 9749

 

 

Does this help narrow it down?

 

regards

Colm

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Message 1 of 211 (18,025 Views)
1 Accepted Solution

Accepted Solutions
Former Staff
Solution
Accepted as a solution by woolly
‎28-08-2015 11:00

jrenschl wrote:

I don't have ecamm recorder on my computer anymore, but I did at one point. My guess is there are still some files somewhere that are causing skype to crash. Any ideas where I should look for these files? 


You can download their installer, which will also allow you to uninstall it.

 

Otherwise, you can check for the existence of /Library/InputManagers/Ecamm/ and its content. Be careful, it's not "~/Library/InputManagers/", which means it's not the "Library" folder in your home directoy, but the one at the root of your disk.

You can access it by opening Finder, and in the "Go" menu, select "Go to Folder…", and enter (without the quotes) "/Library/InputManagers/", and then look for an Ecamm folder :-)

--
Thibault
Skype for Mac Engineer

Please do not send me a private message about your crashes: do that in the main forums instead.
If Skype is crashing, please check this thread.
If this doesn't fix your problem, please check how to report a crash/hang, or any other issue

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Message 28 of 211 (3,483 Views)
210 Replies
Novel Adventurer

I'm having the same problem. Upgraded to 10.8.3 last night and Skype has bee crashing all day.. this is a horrible worst case scenario for me, since I use Skype all day, every day!! I work at  home doing web development, so, it's a major part of my workflow. Ouch.

 

 

Message 2 of 211 (17,977 Views)
Casual Adventurer

6.1 work fine 6.2 and 6.3 crashes all the time and on 10.8.3 as well and on the MacBook Pro Retina 15 inch. Did every thing Skype said to do and still it Crashes only one that works is 6.1 and have it up now and it is fine.

Message 3 of 211 (17,959 Views)
Novel Adventurer

Where can I download an older version for Mac? like 6.1?

 

Message 4 of 211 (17,933 Views)
Casual Adventurer

I think you can finding be searching for a older copy of Skype. I had it and renames it so I wold have the older copy just in case.

Message 5 of 211 (17,916 Views)
Community Ambassador
oldapps.com/skype.php
--
Entia non sunt multiplicanda praeter necessitatem.
Message 6 of 211 (17,880 Views)
Novel Adventurer
uploaded Skype 6.0, deleted 6.3, launched 6.0 and everything is fine until I quit and relaunch and it crashes because Skype updates itself automatically as default to the latest, 6.3. AARRGGHH.

uninstall again, reinstall 6.0, login and go to change preferences to not update automatically, but while I am doing that, Skype updates itself to 6 point bloody 3 again, and crashes!!! AAAARRRRGGGHHH.
Message 7 of 211 (17,868 Views)
Novel Adventurer

I have the same problem.

 

I also had this problem before when I was running OS X 10.8.2 and I was hoping that the update would fix it. No Luck. Have to switch to google chat or facetime.

Message 8 of 211 (17,717 Views)
Casual Adventurer

Crash Town. Where do we find solutions to this madness? WTF

Message 9 of 211 (17,550 Views)
Casual Adventurer

I do not think there is one as of yet.

Message 10 of 211 (17,452 Views)