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I cannot hear the other side

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Novel Tourist

Hi

I cannot hear the other side at all.

 

The sound system on the mac is fine - I can hear author audio, including beeps and ringtone from skype.  I already tried reinstalling skype but that did not help.

 

Can you help?

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Moderator

Hi,

 

Maybe the issue is at the other side, not at yours...
Did your contact check his/her audio settings by calling 'echo123' (Skype Test Call) to be sure that they are configured correctly ?

 

Hth

* * * * * *
Il n'y a aucun problème que l'absence de solution ne puisse résoudre ! ;-)
IMac Intel 27" Retina Core i5 3.3 GHz - RAM 24 GB - OS 10.12 Sierra
Skype 7.37.178
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