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Important: If you don't yet see your Skype chats and contacts when signing in to Teams with your Skype account, please restart the Teams app and make sure you have the latest version installed. You can install the latest Teams app version from here.-----In order to streamline our free consumer communications offerings, we will be retiring Skype in May 2025 to focus on Microsoft Teams, our modern communications and collaboration hub.Skype will remain available until May 5, 2025, giving users time to explore Teams Free and determine if it is a good fit for their communications needs. During the
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I moved my personal skype to Teams using the defaut button for migration on top of skype window two days agò. Migration was ok, I saw my chats on the new teams account, and the two accounts - new teams and old skypes - looked in sync. Everything was ok so I closed both apps. Now I am no more able to activae them any more: when I start the skype icon I just get a freeze blank window - ( it should automatically move to Teams afaik). What can I do? I also have another Teams account (business, my org Teams) running on same PC, is this the issue? Thanks for helping. I'm working on my laptop, Window
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I have tried to login, reset password but then get a Too many Requests error and cannot proceed
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I have acc *** Email address is removed for privacy *** is lock. i don't know how is locked and I want to unlock this. can you help me?
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Hi, i read that files will be availible to export till january 2026, but when i requested files export, it has only 6 kb. Are all files lost?
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As MS is shutting down Skype, I don't think it makes sense that it does not allow users to withdraw the remaining balance.
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I need to keep my skype phone number. How do I do it?
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Can we not renew skype number manually using web.skype.com every month and use browser to receive phone calls?
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Dear IT Support Team,I hope you are doing well.In the previous version of Skype, there was an option that allowed me to enable "Answer incoming calls and start video automatically" for specific contacts, both for voice and video calls. This feature was very helpful for my workflow, as it allowed trusted contacts to connect with me immediately without requiring me to manually accept the call.Now that we are using Microsoft Teams, I can no longer find this option. I have searched through the available settings, but it appears that the "Auto Answer" functionality is either not available or needs
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Skype dial pad under Teams does not transmit # symbol during calls.Did work OK before May 2025
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The Skype expired on May 5. However, I still have credits in my account. How can I use them now or can I get refund(and how)? Please provide answers or options in more detail. Thanks
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What happens to the Skype credit that I have when you switch off Skype. Will that be credited back?
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When I sign into teams with my Skype credentials I cannot see my contacts list. Where can I find them?Thank you
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I was able to download my Skype export, but I can't seem to open my tar file. I see on the online tutorials that when you right click you should have the option to export the file but I don't have that option (using a Windows computer).
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Does anyone know what to do in case of a mistake in the credit migration from Skype to Teams?The Teams activated amount I have now is less than the amount of credits I have in my Skype account
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Have been using Skype since the pandemic to record group conference calls, and it has been absolutely free. A typical recording lasts at most 3 hours and expires after 30 days, .MP4 files the size of less than 200 megas.From reading the benefits of and experimenting with Microsoft Teams, at least its Free edition, we would be limited to recording to 60 minutes expiring 20 days. This is likely a disadvantage or red flag to those transitioning.Are there any solutions or suggestions by Microsoft to keep users like myself continuing the conference tradition without compromise of recording time and
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I want to get my full history of Skype Usage at this 2025-Skype-Final-Ending Season.I started to use Skype since 2000s. I have a very long usage-history.I found that most of my contacts and history could be missing now.How can I get the data/files back?Many thanks.
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I still have skype credit, although I cannot use the service anymore. I cannot find any direct contact to ask for reimbursement. What happens to the still existing active credit and how can I get it transfered?
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Where do I find call history on my android please I have just transferred my USA Skype no Thanks
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I still have remaining credit, and it shows as active when I verify it. However, why doesn’t it appear on Skype Web, and why does the dial pad say I don’t have any Skype credit when that isn’t true? Is anyone having this issue? I transferred all my data to Teams but on the phone app no dial pad or even chat history or contacts even show up. What is going on?
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I cannot find a way to import contacts from Skype to Teams. How do I do that?
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