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Turtle Beaches X12 Not working with Skype

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Novel Tourist

I just obtained this new headset and I cannot hear my friends as they talk over Skype and they cannot hear me when I talk (despite me being able to record myself talking, so my mic is not the issue).

 

What am I doing wrong here? I can still hear the little "pings" from messsages, though.

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Casual Tourist

This same thing is happening to me, I can speak through the mic and my friends can hear me, but when I try having the sound go through my headset, nothing comes through. Did you ever fix this or did you just get a new mic?

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