By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Re: Chat And Vision Scam: e-Gift Card Undelivered

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Novel Adventurer

I should have searched for some experiences of other people too. Just as you described I received a email about my refund. Ans they dare to present a refund which at least 25% less than what I paid. I thought Microsoft would hire some decent folks. Really disappointed and angry. I paid the voucher with the iDeal system (a payment system in The Netherlands).. I wonder if there's anything I can do about it. Most of all, I really want Microsoft to kick out Chatandvision.

Message 1 of 7 (1,110 Views)
6 Replies
Staff Moderator

Hello,

I have asked C&V to contact you urgently concerning your order.

 


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 2 of 7 (1,092 Views)
Novel Adventurer

Did Skype ever help you resolve this issue?

Message 3 of 7 (1,033 Views)
Highlighted
Staff Moderator

zmperez wrote:

Did Skype ever help you resolve this issue?


Hello.
The customer was contacted by C&V within 24 hours and as far as I am aware the issue was resolved.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 4 of 7 (1,026 Views)
Novel Adventurer

This a sham for MS and a total scam. I ordered a gift card and it was PROMO on skype page with 30% discount.

The site is like a phishing site, I didn't even realize that I was on a different website until I saw the email from Chat and Vision.

The credit card was charged promptly and then in the morning I received this:-

 

#################

 

Dear XXXX,

Thank you for your recent order. However due to security issues with our payment gateway, we are no longer able to fulfill this order which has now been cancelled.

I can confirm that no payment has been retained by us for any part of this order.

Our apologies for any inconvenience this cancellation may have caused.

Best Regards,

Bethany Wilkinson

ChatandVision Customer Care Team

http://www.chatandvision.com

 

################

 

 

Message 5 of 7 (907 Views)
Novel Tourist

The same thing happened to me! I'm in a totally frustrating email back-and-forth with both Skype and Chat and Vision. No progress. Did your issue get resolved? 

Message 6 of 7 (828 Views)
Novel Adventurer

No,

Never heard back however the charges which were pending on my CC disapperared after 4 days. I went ahead and directly purchased the plan from Skype without any discount. Shame on MS that they still stick around with this crap company which is now sending me spam every other day to buy their "Skype-phone"

 

Message 7 of 7 (819 Views)
Discussion Stats
  • 6 replies
  • 1111 views
  • 6 kudos
  • 5 in conversation