By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Skype Community has moved

You can find the new Skype Community here. For more information please read this post.

Use one Skype account for SIP (incoming call) and chat with the normal skype program

Casual Tourist

Hello,

 

Is it possible to use one single account for using incoming calls to our phone central (SIP) and use the same account for the normal skype program for Windows? Or is it required to use 2 accounts, one dedicated for the chat and one dedicated for the incoming calls by SIP?

 

Many thanks in advance,

 

Best regards,

Jasper

Flag for a Moderator
Message 1 of 3
2 Replies
Highlighted
Routine Adventurer

Hello Jasper,

 

You asked if it was possible to use the same account (Skype name) for both Skype Client and Skype Connect/SIP.

 

Unfortunately, "if a business Skype account is attached to a SIP profile, it cannot be used to sign in to Skype on your computer or any other device."

 

So, yes, you will need to use 2 separate accounts:  1 for Skype Client and the other as a managed user (business account) for incoming calls on your SIP profile.

 

If you have additional questions, please let us know.

 

Thank you,

 

MariaA

Skype Enterprise Support

Flag for a Moderator
Message 2 of 3
Novel Adventurer

Can we receive calls with our skype client coming from extentions in the PBX?

Flag for a Moderator
Message 3 of 3
Discussion Stats
  • 2 replies
  • 1150 views
  • 0 kudos
  • 3 in conversation