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Skye will not fully download

Casual Tourist



As I download Skype all goes well until the very end when I get an error code 2738.  The skypw wuindo appears on my desktop, but it just says skype, tools, and help on the left hand corner and nothing else.


Very frustrating.



1 Reply
Community Ambassador

The problem is with your Internet Explorer and Windows Scripting.


Please, answer first these questions:


What version of Windows are you on? Is it 32-bit or 64-bit?


Go to Windows Start and in the Search box type winver.exe and then press Enter.


What is the version of Internet Explorer installed on your computer?


In Internet Explorer go to Help -> About Internet Explorer.



P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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