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Printing Invoices

Novel Tourist

Why can i not print this order Order No. [removed for privacy]

 

Why have you mad it so hard to get help.

Message 1 of 6 (1,374 Views)
5 Replies
Moderator

Hi, rogerandrewsewe, and welcome to the Community,

 

Are you referring to an invoice specific to Skype Manager, or in your account?

 

Orders, such as subscription renewals which are debited from credit, will not have a printable invoice.  Subscription and credit purchases will have the facility to download and to print an invoice.

 

Here is a link to the instruction on contacting Skype Customer Service via their secure portal: contact customer service

 

?,

Elaine

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Message 2 of 6 (1,366 Views)
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Casual Tourist

I have been trying to print my invoices for weeks now and I keep getting a stupid message.  "Oops ,,,,,.  Try again later" or similar.  I do try later but still a problem.  Why?

 

Message 3 of 6 (1,013 Views)
Casual Adventurer

Hello,

 

I would advise to do clear cache and delete browser history then try again printing the invoices. You can also try to use a different browser or try using a different device.

 

If the steps above did not work, contact Skype Live Chat Support for further assistance using this link:  https://support.skype.com/support_selection

 

Regards,

ice

 

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Message 4 of 6 (923 Views)
Novel Tourist

Hello, for some reason I don´t have the chance to downloard invoices from SKYPE anymore? As I am using Skype for business purposes it is very important I can add those considerable costs into my business activity costs. Why an´t I download invoices anymore or what can I do to receive them? Many thanks

Message 5 of 6 (664 Views)
Moderator

Dear Readers,

 

According to this FAQ article,

https://support.skype.com/en/faq/FA10538/how-do-i-view-my-payment-history-and-download-invoices-in-s...

 

*Downloadable invoices are temporarily available only in the United States and Switzerland.

 

No further comments have been made on top of that, yet.

 

Regards,

Elaine

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Message 6 of 6 (641 Views)
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