By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Online number

SOLVED
Go to Solution
Novel Adventurer

My credit card wasn't accepted to extend my online number, and my online number was canceled over the weekend. I have entered new credit card data. Can I get my number added back to my account? I have already established this number as a key contact.

Message 1 of 14 (715 Views)
1 Accepted Solution

Accepted Solutions
Staff Moderator
Solution
Accepted as a solution by chris_fleenor
‎28-08-2015 11:00

Hello,

Yes - you will be able to retain your #.

It is reserved for you for 90 days following cancellation.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

View solution in original post

Message 2 of 14 (776 Views)
13 Replies
Staff Moderator
Solution
Accepted as a solution by chris_fleenor
‎28-08-2015 11:00

Hello,

Yes - you will be able to retain your #.

It is reserved for you for 90 days following cancellation.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 2 of 14 (777 Views)
Novel Adventurer
Norman can you help me? Just purchased a samsung galaxy tablet and downloaded Skype from my marketplace. I hear the other person but I cannot see myself or that person. I spoke to Samsung Tech support and they said I must contact Skype. What can I do to correct this?
Message 3 of 14 (709 Views)
Novel Adventurer

Thanks! I see that the number was already charged to my account and extended after entering the new data.

Message 4 of 14 (706 Views)
Staff Moderator

You're welcome.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 5 of 14 (698 Views)
Staff
Message 6 of 14 (676 Views)
Highlighted
Novel Adventurer

Hi Norman,

 

Quick question: I am about to cancel my U.S. phone plan but want to use this number as my Skype online number. How do I do this? Thanks!

Message 7 of 14 (632 Views)
Staff
Hi,

Unfortunately at the moment Skype doesn't support porting in numbers from other mobile operators.

All the Online Numbers that Skype has are provided by local phone service providers, therefore customers can only get Online Numbers from a list of available numbers.

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Message 8 of 14 (625 Views)
Novel Adventurer

Hope you can help.  For a couple months my On Line Number has changed (actually right after I paid for the renewal of my subscription) to 661-380-3000, my number for at least 3 years was 307-XXX-XXXX.  When I call someone the 661-380-3000 shows on their caller ID and if you call this number you get a message that it is an invalid number. 

 

Thanks,

 

Tim

Message 9 of 14 (464 Views)
Novel Adventurer

i received a message that I could get a phone number so when i phone someone, they would see who was calling, and could call me back, but it did not say how to do that.

 

i also don't know how much it costs.

 

 

Message 10 of 14 (390 Views)
Discussion Stats
  • 13 replies
  • 716 views
  • 2 kudos
  • 9 in conversation