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Online number goes straight to voicemail

Novel Adventurer

I've been having an ongoing problem for months now where incoming calls don't ring through and instead go straight to email.  People who call say it doesn't even ring on their end, it just goes to voicemail.  I know at these times I'm connected to the internet and Skype is up and running (often I'll be waiting for their call).  I've even tested it before with my cellphone, calling my own number to make sure I'm online and signed in, and it will go straight to voicemail.  It doesn't always do this, however.  Some days it seems that every call rings through just fine and other days no one can get in touch me.  Is there anyway to fix this problem? 

 

Thank you for any help anyone can offer.

56 Replies
Novel Tourist
No help. I just got my number and have the exact same problem
Message 2 of 57 (4,452 Views)
Super Adventurer

Newmoonsky wrote:

I've been having an ongoing problem for months now where incoming calls don't ring through and instead go straight to email.  People who call say it doesn't even ring on their end, it just goes to voicemail.  I know at these times I'm connected to the internet and Skype is up and running (often I'll be waiting for their call).  I've even tested it before with my cellphone, calling my own number to make sure I'm online and signed in, and it will go straight to voicemail.  It doesn't always do this, however.  Some days it seems that every call rings through just fine and other days no one can get in touch me.  Is there anyway to fix this problem? 

 

Thank you for any help anyone can offer.


Check the Privacy settings in your Skype program.  Make sure you allow calls from anyone on the Online Numbers. 

 

---
Patrick

Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7

If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

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I am not a Skype employee. No soy un empleado de Skype.
Message 3 of 57 (4,448 Views)
Novel Adventurer

What is your voicemail setting set to? Maybe it's set to pick up after a few seconds. Go to

* Tools

* Options

* Calls

* Call Forwarding

 

Check this area and see if you can find the problem here.

Message 4 of 57 (4,441 Views)
Novel Adventurer

I double checked to make sure and it is set to allow calls from anyone. 

Message 5 of 57 (4,433 Views)
Novel Adventurer

I have no call forwarding options selected.  It's set to receive unanswered calls as voice messages unless answered in 15 seconds.

Message 6 of 57 (4,431 Views)
Novel Adventurer

I have only been on this service a week and I am having the same problem.  Everything is set correctly but all calls go straight to voicemail.  And when I leave a test voicemail, it doesn't show up anywhere.  All connections are solid.

Message 7 of 57 (4,393 Views)
Novel Adventurer

Similar issue here- although it works if I'm signed in on my laptop, it goes to voicemail if I'm signed in on my Iphone.

Message 8 of 57 (4,385 Views)
Novel Adventurer

With regard to my last post about it only working on the laptop and not the iphone, i forcibly closed the app and restarted it. It worked after that.

Message 9 of 57 (4,382 Views)
Novel Tourist

Have the same problem... the outline number is working.. after  few hours, voicemail is activated while i'm still online..... no call interrupt from he application.. to indicate someone is trying to connect. (Mac & Windows apps)  What's wrong?

Message 10 of 57 (4,348 Views)
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