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Online Number: How much do my friends pay when calling me?

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Novel Adventurer

How much do my friends pay when calling me?

I just got an online number, but couldn't find any information on the rates they have to pay when calling me on the online number. I purchased a number in New York - they would call from Austria.

 

Thanks!

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Staff
Solution
Accepted as a solution by queenmob
‎28-08-2015 11:00
Sure, since you purchased number today you can request a refund: https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

Andre

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Staff

Online Number acts like a regular landline number in New York. If your contact is in Austria, then it would be international call to US which usually are charged quite high. It would be the same if your contact in Austria would call regular landline number in US(New York).

Unfortunately currently we don't have Online Number for Austria, but the idea of an Online Number is that you get the number in the same country as the caller. Then they would be calling local number and Skype transfers call to another country without international call charges.

Andre


If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer

Thanks for the reply!

 

That's really too bad, it means that I have bought the online sumber for nothing - I assumed that they would pay less. I got the number in case family and friends wanted to reach me cheaper. Is there any chance that I cancle the order for the online number and get the money refunded?

Message 3 of 6 (1,408 Views)
Staff
Solution
Accepted as a solution by queenmob
‎28-08-2015 11:00
Sure, since you purchased number today you can request a refund: https://support.skype.com/en/faq/FA297/How-do-I-request-a-refund

Andre

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Message 4 of 6 (1,450 Views)
Novel Adventurer

Thanks a lot for your help!

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Staff
You are welcome!

If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Message 6 of 6 (1,389 Views)
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