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Cannot connect to Skypw

Casual Tourist

Had Skype before, always connected with no problem.  Recently uninstalled programs since hard drive had no more room.  Careful not to delete anything necessary.  Getting "Skype can't connect" message.  Uninstalled Skype, then re-installed it. Getting same message. Again, always worked before. When I try to sign in, circle goes round and round, then I get above message. Any ideas for help?

6 Replies
Novel Tourist

God knows who i'm typing to here, hopefully its the Support network. Anyway, I haven't been able to log on for days now. No problems logging on and giving you £10 to update my account though! Can anyone look in to this problem? there are no phone numbers either who i can talk to about this email address is*edited for privacy*....     can someone from the support group help me. Thanks very much

Novel Adventurer


I'm getting the same problem as mikeruggiero95.  Is there anything i can do to solve the problem, it's very frustrating!


Novel Adventurer

I have the same problem since microsoft bought skype
If u have a solution email me thank u

EDIT : title/message case changed.

Casual Adventurer

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.

Novel Tourist
that doesnt work
Novel Adventurer



thanks for your replies.


After hours of frustration, i have found the only way i can resolve the problem is by taking Skype off my computer at the end of the day and then download it again every morning.  It seems to be working this way.  A lot of work i know and shouldn't have to but if it works this way then will continue to do that.



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