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50% off

Novel Tourist

I bought the 12 month subscription and then renewed my number and still paid 30/60 instead of what I thought should be 30/30 for this... Why?

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1 Reply
Staff

Hi,

Unfortunately I'm not entirely sure why you haven't received the discount.

I assume, because you purchased Online Number, right after you purchased your subscription. Perhaps your package has been activated with a small delay, so actually after you bought your number.

I suggest you to contact Customer Service and request a refund, and try again later on.

How to request a refund: https://support.skype.com/en/faq/FA297

If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!

Please send private messages only upon request.
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