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caller can't hear me while i can hear them clearly! [android, galaxy S]

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Novel Adventurer

If anyone can help how to solve this issue. I will greatly appreciate it. 

I have a device that using Andriod [SAMSUNG galaxy S] in Korea. 

Skype app  was one of daily used app till this problem arises.

It seems like this happened after recent update of video calling. 

After update, other person can't hear me at all while I can hear them clearly.

I thought it was my device audio or speaker problem, but it wasn't.

It happens to everyone (people whom receives my call) , not just one person.


I have done;

Deleted and re-installed the app

created another ID to see whether working (same issue)

test call (i can hear, but i don't know whether test call can hear me or not)

Tested in BOTH wi-fi zone and 3G.

 

Message 1 of 6 (2,670 Views)
5 Replies
JRS
Novel Adventurer

Caller can't hear me, or see me.

Message 2 of 6 (2,487 Views)
JRS
Novel Adventurer
 
Message 3 of 6 (2,486 Views)
Novel Tourist

I am having the same problem on Mac, but I havent done anything to my settings on Skype. Did you get any help or a response?

Message 4 of 6 (2,471 Views)
Novel Tourist

I had the same problem GalaxyS2, Microsoft/Skype really need to add a call quality review to the android app like they have on pc.

 

Paying to be on hold is painful enough without finding that skype isn't transmitting your voice and having the call ended.

Message 5 of 6 (2,455 Views)
Novel Tourist

Ditto

 

If anyone can help how to solve this issue. I will greatly appreciate it. 

I have a device that using Andriod [SAMSUNG galaxy Tab] in NY

Skype app  was one of daily used app till this problem arises.

It seems like this happened after recent update of video calling. 

After update, other person can't hear me at all while I can hear them clearly.

I thought it was my device audio or speaker problem, but it wasn't.

It happens to everyone (people whom receives my call) , not just one person.


I have done;

Deleted and re-installed the app

created another ID to see whether working (same issue)

test call (i can hear, but i don't know whether test call can hear me or not)

Tested in BOTH wi-fi zone and 3G.

Message 6 of 6 (2,417 Views)
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