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Issues with the Skype App on Samsung Galaxy Note

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Novel Adventurer

Hello all,

 

I am using the Skype app from the Android Market and facing the following two issues :

1) The video of the person at the other end does not go into the full screen mode always.

It is intermittent and would go full screen sometimes by itself. At other times , it does not.

2) When earphones are connected to the phone and I receive or make a call on Skype , the call goes on the phone speaker and not on the earphone. I have to take out the earphone jack and replugin for Skype to pick up the call on the earphone

3) My own video box goes blank at times even though the other person can see my video.

I have to switch off the video and turn it back on to see my own video.

 

I have checked with another person using Skype on Galaxy Note and she is facing the same issues.

 

Are all users facing these bugs? Any idea of a patch fix for this?

 

Cheers,

Message 1 of 11 (29,647 Views)
1 Accepted Solution

Accepted Solutions
Casual Adventurer
Solution
Accepted by Claudius (Community Manager)
‎28-08-2015 11:00
Version 2.8.0.920 seems to have fixed issue 1 and 3. Great

View solution in original post

Message 10 of 11 (28,999 Views)
10 Replies
Novel Adventurer

I have contacted Skype support for these issues but they were not able to resolve these and have taken the issues to their development teams. There is no definite timeline for resolution. 

 

Meanwhile , can other Galaxy Note users confirm if they are facing these issues? 

Message 2 of 11 (29,530 Views)
Novel Tourist
I am using the galaxy tab, when I make video calls I can see the person I call but my video is black even though my video is turned on.
Message 3 of 11 (29,521 Views)
Novel Adventurer

Hello - That is issue no 3 then in the list above. 

Message 4 of 11 (29,489 Views)
Novel Tourist

When I try to perform a video call, my video won't work.  I can see the other person, but Skype automatically puts a red x over my video button.  When I try to select a camera option, it tries to turn it on, but then goes back to the x again.  

Message 5 of 11 (29,195 Views)
Casual Adventurer
I have exactly the same problems with my Samsung Galaxy Note...
Message 6 of 11 (29,192 Views)
Novel Tourist
same problem galaxy note , android 2.3.6, strange behavior during video calls. No auto rotate support, full screen hang up video, or black screen, problems with switching windows. Videocall, starts not horizontal, but vertical.
Message 7 of 11 (29,105 Views)
Novel Adventurer
Same issues 1, and 2 with Galaxy Tab 8.9 Android 3.1.
Message 8 of 11 (29,102 Views)
Casual Adventurer

I am also using SGN on GB2.3.6. Facing the problem with item 1 and 3. I don't use wired but always on speakerphone but would love if Skype can have option to boost the volume.

Message 9 of 11 (28,437 Views)
Casual Adventurer
Solution
Accepted by Claudius (Community Manager)
‎28-08-2015 11:00
Version 2.8.0.920 seems to have fixed issue 1 and 3. Great
Message 10 of 11 (29,000 Views)
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