It shows I have one new message but there are no n...

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It shows I have one new message but there are no new messages in Messages window

The app icon and Messages window in app both show that I have 1 unread message but there are none. 

Already logged out and logged in, killed app, restarted phone but the red 1 digit is still there.

jbtibor
Casual Adventurer
Kudos: 5
Posts: 10
Registered: 04-07-2011
Message 1 of 23 (12,264 Views)

Re: It shows I have one new message but there are no new messages in Messages window

Same problem...
Would an admin please answer how to fix this?

Also, I went through and deleted EVERY SINGLE CHAT in the messages section. So the "Messages" icon is telling me there is an unread/unlistened-to message, but there are literally no messages of any kind in the list. This is very frustrating...
mrcockrum
Novel Tourist
Kudos: 4
Posts: 1
Registered: 01-03-2012
Message 2 of 23 (12,126 Views)

Re: It shows I have one new message but there are no new messages in Messages window

Yep. Same issue is very annoying!!!

Have tried installing the app again, going through every contact message on my iphone but no difference. There is nothing showing on my mac skype as unread.

Mapphead
Casual Tourist
Kudos: 0
Posts: 1
Registered: 26-04-2012
Message 3 of 23 (12,033 Views)

Re: It shows I have one new message but there are no new messages in Messages window

It's very strange that in February I reinstalled the app and the message notification disappeared.

Then the day before yesterday it came back again, reinstalled app and it was gone again, but after couple of hours it came back again. No messages at all in iPhone client, and no unread messages in Windows client.

jbtibor
Casual Adventurer
Kudos: 5
Posts: 10
Registered: 04-07-2011
Message 4 of 23 (12,024 Views)

Re: It shows I have one new message but there are no new messages in Messages window

Same issue here but I get the notification on the people icon but no new person added by myself or vice versa. I guess now that Microsoft owns Skype we can expect such annoying bugs as regular occurrences. Oh well another good software bites the dust. Thanks Microsoft!
Posted from Apple iPhone
Clippedy
Novel Tourist
Kudos: 0
Posts: 1
Registered: 15-02-2013
Message 5 of 23 (8,672 Views)

Re: It shows I have one new message but there are no new messages in Messages window

And the same issue here!!!

Frustrating when you think someone has sent you an important message, and you think you should be able to access it, only for there to be no way you can get that 1 to convert into the actual message.

Quackdaz
Casual Tourist
Kudos: 0
Posts: 1
Registered: 07-04-2013
Message 6 of 23 (8,066 Views)

Re: It shows I have one new message but there are no new messages in Messages window

Happens to me too on Windows 7

SumoMobi
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 23-09-2012
Message 7 of 23 (7,633 Views)

Re: It shows I have one new message but there are no new messages in Messages window

[ Edited ]

I'm having the same problem and I can't find a solution anywhere.  I was able to figure that it was a spam call so I'm not so worried about missing an important message, but I'm getting tired of seeing that stupid 1 on my app.  It does go away if I uninstall and reinstall but it just happens again.  I do wish the Skype admin people would do something about this.  There's got to be a way to delete the little annoying 1.  Will somebody from Skype please address this???????

Troubledenovo
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 25-05-2013
Message 8 of 23 (7,412 Views)

Re: i get the noise for an message, but there aren't any new ones

I have a similar problem. It's not chronic. It just started. I'll be logged on to Skype but I'll be online just doing whatever. But then I hear the little bubble noise (or whatever it is) indicating that I have received a new message. I open Skype and there's nothing there. There aren't any orange dots or numbers on any of my contacts or in the home menu. I don't know why it's making the noise when there weren't any indications whatsoever of a new message. I'm very confused. If anyone knows why, please help me out!! Thanx =)

OzzieRose
Novel Tourist
Kudos: 0
Posts: 1
Registered: 09-11-2013
Message 9 of 23 (6,103 Views)

Re: It shows I have one new message but there are no new messages in Messages window

This is so annoying and no one at Skype helps. My first reply email from support had useless instructions on how to set up and check voice messages. I have done everything they suggest and still getting email alerts when there are no calls. I will call the people just in case and they say they did not call. Skype, and customer service, has been getting progressively worse since Microsoft bought it. Microsoft screws up everything they touch. I wish they would have left a good thing alone.

DanielNYES
Casual Tourist
Kudos: 1
Posts: 1
Registered: 03-12-2013
Message 10 of 23 (5,330 Views)
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