It shows I have one new message but there are no new messages in Messages window

[jbtibor]

The app icon and Messages window in app both show that I have 1 unread message but there are none. 

Already logged out and logged in, killed app, restarted phone but the red 1 digit is still there.

[mrcockrum]

Same problem...
Would an admin please answer how to fix this?

Also, I went through and deleted EVERY SINGLE CHAT in the messages section. So the "Messages" icon is telling me there is an unread/unlistened-to message, but there are literally no messages of any kind in the list. This is very frustrating...

[Mapphead]

Yep. Same issue is very annoying!!!

Have tried installing the app again, going through every contact message on my iphone but no difference. There is nothing showing on my mac skype as unread.

[jbtibor]

It's very strange that in February I reinstalled the app and the message notification disappeared.

Then the day before yesterday it came back again, reinstalled app and it was gone again, but after couple of hours it came back again. No messages at all in iPhone client, and no unread messages in Windows client.

[Clippedy]

Same issue here but I get the notification on the people icon but no new person added by myself or vice versa. I guess now that Microsoft owns Skype we can expect such annoying bugs as regular occurrences. Oh well another good software bites the dust. Thanks Microsoft!

[Quackdaz]

And the same issue here!!!

Frustrating when you think someone has sent you an important message, and you think you should be able to access it, only for there to be no way you can get that 1 to convert into the actual message.

[SumoMobi]

Happens to me too on Windows 7