The Skype Community

in
Reply
Novel Tourist
Alex_e_smith
Posts: 1
Registered: ‎06-01-2012

Re: IOS 5 & Skype - Does not ring in background any longer

Same issue - missing calls all over the shop. Skype should be paying more attention.
Please use plain text.
Novel Adventurer
nzhuv
Posts: 3
Registered: ‎18-10-2011

Re: IOS 5 & Skype - Does not ring in background any longer

[ Edited ]

I may have found a temporary fix till an update is made available.

 

I'm not sure if this problem is only happening under iOS-5, so I decided to roll back my device to 4.3.3. I'm using the latest version of skype, on an iPod Touch 4g, and it seems to be working. I locked the device, waited about 30 minutes and placed a call to myself(it rang). Waited two hours and tried again and it was still online.

 

Whether or not skype remains online for good is yet to be determined, so I'll update later and let you guys know if it happens to disconnect again.

 

Edit:

Woke up this morning, called myself using a friend's cell and it did not ring. Opened iPod and checkde Skype. It was still online, but did not ring the incoming call. This was the same issue I had while under iOS-5. Restarted Skype, called again and still did not ring.

 

Now I've decided to leave the desktop version open, with the iPod version also online. Whenever I call myself, it rings on both the desktop and iPod. Not sure if this will keep the iPod Skype online, so I'll try it out for a day and report back.

 

 

Please use plain text.
Casual Adventurer
sethalvo
Posts: 5
Registered: ‎03-01-2012

Re: IOS 5 & Skype - Does not ring in background any longer

I wish that the solution would work for me. The only time I can receive Skype calls is when the app is open and the phone is unlocked. The other obvious solutions don't work for those who are unlucky enough to have the "bug".

Being that only of us are experiencing the problem, I'm going to try fully restoring iPhone.... Not the restore from backup kind. I'm going to do a hardcore restore, reinstall Skype and see if that works. If not I'm going to be really pissed. I had been missing calls from clients until I realized what was happening.
Posted from Apple iPhone
Please use plain text.
Novel Tourist
Jack298129
Posts: 1
Registered: ‎24-01-2012

Re: IOS 5 & Skype - Does not ring in background any longer

Same issue to any iOS5 device I have. . . Now it is maybe time after several months to find a fix don't you think ?? Thanks Microsoft to have brought the best of your support to Skype :(n):

Please use plain text.
Novel Adventurer
plarry
Posts: 2
Registered: ‎27-01-2012

Re: IOS 5 & Skype - Does not ring in background any longer

I was having the same problems, but now after buying a Skype Online Number in the UK with the purpose of receiving calls on my iphone and thinking I had wasted my money....Skype seems to be directing calls to my iPhone 4 on ios5 even when phone is locked :bigsmile:

I uninstalled Skype and then installed latest version which was Version 3.6.218

I then changed all 'Notification' settings for Skype to On, including 'View in Lock Screen' and changed Skype settings similarly including 'Never' go offline.

I have heard some people have heard tempermental success but after a day of testing and all 10 or so calls coming thru, I do hope this has finally resolved the problem.

 

 

Please use plain text.
Novel Adventurer
pissedoffTom
Posts: 2
Registered: ‎24-01-2012

Re: IOS 5 & Skype - Does not ring in background any longer

i have same version of Skype, 3.6.218, and Skype still has problems.  I am not getting calls on the ipod touch after it locks or a period of time (I have a paid subscription for an online number with Skype).  Not sure where the problem lies, but Skype needs to get with Apple and figure this out.  My Skype number is my home phone number, so I need to be able to get my calls.

 

I should be commended for my patience with Skype.... I tried three different "phone  devices" hooked to my pc (btw: Zoom sucks).  Then I spent $230 on a Nokia E71 phone so I could Video Skype, then I find out that Skype disabled the plug-in that enabled Video Calling w/Symbian (real bummer).

 

Now I spent another $200 for an ipod touch so I could get my calls and the problems continue....

Please use plain text.
Casual Adventurer
ed123
Posts: 6
Registered: ‎31-01-2012

Re: IOS 5 & Skype - Does not ring in background any longer

Having the same problem on my iPad 2 with iOS 5, Skype version 3.6.218.

 

Skype goes offline and stops receiveing calls after a while (can't determine the exact period).

 

I hope Microsoft sort things out with Apple soon

Please use plain text.
Casual Adventurer
bcbounders
Posts: 5
Registered: ‎13-03-2012

Re: IOS 5 & Skype - Does not ring in background any longer

Add me to the list, too.  I had held off updating my 4S to 5.1 waiting to see if there was any outcry about issues.  Never thought to check about Skype and foolishly went ahead and updated.  Skype v3.7.40 is now virtually useless!!  If the phone locks the screen, all calls go to voicemail immediately.  Makes the service (and the money I'm paying for my annual subscription and SkypeIn #) useless.

 

Come on, Skype.  Get with the program and fix this stuff!  PLEASE!

Please use plain text.
Casual Tourist
ayhammad
Posts: 1
Registered: ‎24-03-2012

Re: IOS 5 & Skype - Does not ring in background any longer

I checked the setting and found that the alerts are set to "off" changed back to On, and now it works :happy: thank you
Please use plain text.
Novel Adventurer
Hany17
Posts: 2
Registered: ‎27-03-2012

Re: IOS 5 & Skype - Does not ring in background any longer

HiL
Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling