After resetting my password I'm able to log into the Skype website and Mac version, but - when I use the same username and password on the iPad or iPhone, I just get the "We didn't recongnise your Skype name and password. Please try again."
I'm using the exact same details, character for character, for the iOS apps but they refuse to log in every time. No luck performing a device reset or deleting/reinstalling the app. Anyone know what might be going wrong, or how I can fix it?
Solved! Go to Solution.
24-06-2012 17:13 - edited 24-06-2012 17:16
Couple of things: make sure ur IPhone is a version that is supported by Skype for IPhone and that the app is updated. In IPhone Settings: If using WiFi (not Personal Hotspot), make sure your phone has located the WiFi signal and is connected; if using Bluetooth Headset, be certain it is charged and pairing and that your aren't using Bluetooth to pick up a signal from another device (which works but can wreak havoc on your calls); certain IPhones run on WiFi and/or on 3G Network- ask your mobile provider about this compatibility if not certain or still having issues.
Then: once logged in to Skype on IPhone, adjust all of your settings to fit your needs. Ultimately, the biggest issue is choosing the settings for this app on your IPhone's settings-- as soon as app is Downloaded, then choosing internal settings on the IPhone.
From there, set your Location and Notifications visual and aural settings (badges etc.) Hope this helps.