US to South Africa not Connecting

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US to South Africa not Connecting

Using Skype on my iPhone and cannot connect to any South African numbers. I have Skype credit. I believe that I have the correct number format (have tried several combinations to make sure I did it right the first time). Seems like a simple thing that I have simply missed and am not used to on the mobile technology.

Your help is greatly appreciated. Thank you Skype community.
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WadeMcComas
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Message 1 of 8 (3,241 Views)

Re: US to South Africa not Connecting

To call South Africa, make sure to use the +27 country code, and drop the leading zero from the city/area code you're trying to reach.  For example, to call a landline phone in Cape Town you would start with +27 21 followed by the 7-digit phone number.  Same thing with calls to mobile phones - drop the leading zeroes from those area codes.

 

Good luck!

 

---
Patrick

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wd9ewk
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Message 2 of 8 (3,216 Views)

Re: US to South Africa not Connecting

I have the same problem, but only for mobile numbers. I am in Sweden and regularly call South African land lines with no problem. Every time I type in a mobile number it says the number does not exist. I KNOW it is correct (my husband's number I have been dialling for the 12 years he has had it!) - why can't I call a mobile in SA on Skype?? Pse help!

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tessahochfeld
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Message 3 of 8 (2,921 Views)

Re: US to South Africa not Connecting

For the last few months we have not been able to connect to any mobile number in South Africa from the U.S either. Land lines work a charm, but hardly anyone I know has a landline number these days.

 

Thanks in advance for your attention Skype Team:happy:

 

Kind regards,

The Stoffies

stoffies
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Message 4 of 8 (2,598 Views)

Re: US to South Africa not Connecting

I suggest you contact customer service and ask them to look into the problem you're having.  Fellow users on this forum don't have the necessary tools to do so.

 

Give C/S some specific numbers that won't go through and hopefully they'll be able to come up with a solution.




Please note: I do not respond to requests for help via Private Message.
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g4pilut
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Message 5 of 8 (2,595 Views)

Re: US to South Africa not Connecting

Cant make or receive a skype call from someone in South Africa. can message just fine but cant connect.

any help from skype would be greatly appreciated

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xxcdcxx1
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Message 6 of 8 (2,461 Views)

Re: US to South Africa not Connecting

Try the following site:

 

http://www.timeanddate.com/worldclock/dialing.html?p2=111

 

It will spit out the number you need to key in to your Skype dial pad, when you give it information about where you are calling from and the number you are trying to call.

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josse1121
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Message 7 of 8 (1,950 Views)

Re: US to South Africa not Connecting

Ur help is entertaining!
Posted from Nokia 2700 classic
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tadesse.bekele7
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Message 8 of 8 (954 Views)
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