Support Network

Powered by the Skype Community

Reply
Occasional Contributor
FunkyMoneky
Posts: 3
Registered: 23-08-2011
Accepted Solution

skype 5.8 can't share screen

hi, I've been using skype for a long time and i'm familiar with the screen sharing process. But ever since I upgraded to 5.8, it won't allow me to share screens anymore during a video call. I'm only calling one person. When I hit share screen, the dialog box that SHOULD pop up asking me which screen to select (i have 3 monitors), another message box appears instead, telling me to upgrade to skype premium.

 

HELP PLS!

Please use plain text.
Super User
g4pilut
Posts: 9,412
Registered: 27-06-2011

Re: skype 5.8 can't share screen

I was surprised to see your post and was unaware of that change myself.  However, I just learned that you can still share screens in 5.8 without Premium but to do so you have to turn your video off.

 

It's more steps...video off...screen sharing on...when screen sharing is stopped, you can turn video back on, but at least you still can share screens.




Please note: I do not respond to requests for help via Private Message.
Please use plain text.
Occasional Contributor
FunkyMoneky
Posts: 3
Registered: 23-08-2011

Re: skype 5.8 can't share screen

omg, wow. i've been stuck and angry and frustrated at this problem for the last 12 hours haha. You are awesome. Thank you. >.< I wonder why skype now makes you do an extra step and without telling you either. Hopefully they fix that next update.

Please use plain text.
Super User
g4pilut
Posts: 9,412
Registered: 27-06-2011

Re: skype 5.8 can't share screen

I have no clue why they made that change but I doubt it was by accident.

 

I'm glad you're back in business and I've thanked the gent who clued me in so we'd both know the new procedure.




Please note: I do not respond to requests for help via Private Message.
Please use plain text.
Super User
ruwim
Posts: 8,308
Registered: 27-06-2011

Re: skype 5.8 can't share screen

This new behaviour was actually already introduced in Skype 5.7 Beta and is indeed very confusing. See this:

 

http://community.skype.com/t5/Windows/Screen-Sharing-on-Skype-5-7-Beta/m-p/355004/highlight/true#M30...

Please use plain text.
Visitor
bjosephs
Posts: 2
Registered: 06-02-2012

Re: skype 5.8 can't share screen

Thanks for the tip. But I still can't get screen sharing to work! Video off, share screen and watch the little whirl-a-gig spin round and round ad nauseum. Bummer.:sad:

Any ideas?

Please use plain text.
Super User
ruwim
Posts: 8,308
Registered: 27-06-2011

Re: skype 5.8 can't share screen


bjosephs wrote:

Thanks for the tip. But I still can't get screen sharing to work! Video off, share screen and watch the little whirl-a-gig spin round and round ad nauseum. Bummer.:sad:

Any ideas?


Is ordinary video working? Was screen sharing working on previous version of Skype?

Please use plain text.
Super User
g4pilut
Posts: 9,412
Registered: 27-06-2011

I don't have login screen on new skype 5.8 its fully blank

Please use plain text.
Occasional Advisor
RachelEllie
Posts: 9
Registered: 18-12-2011

Re: skype 5.8 can't share screen

So, I was the original poster complaining about screen sharing on Skype Beta 5.7. I knew about the extra steps and have turned the video off, but the Screen Sharing option is still unselectable (is that even a word? I'm pretty sure you know what I mean, haha.) So, is there something that I'm just missing this time around?

Please use plain text.
Super User
TheUberOverLord
Posts: 12,499
Registered: 27-06-2011

Re: skype 5.8 can't share screen


RachelEllie wrote:

So, I was the original poster complaining about screen sharing on Skype Beta 5.7. I knew about the extra steps and have turned the video off, but the Screen Sharing option is still unselectable (is that even a word? I'm pretty sure you know what I mean, haha.) So, is there something that I'm just missing this time around?


Is this a 1 to 1 video call, then if you are the one showing the screen, it should work, when you turn off your video and try.

 

Are you on the latest version? Which is 5.8.0.154? If not simply click the "Windows 5.8" link below and install over what you have now.

 

To determine what version you have installed now, using the main Skype window menu do: Help -> About Skype

Please use plain text.