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Occasional Visitor
dead-timmy
Posts: 3
Registered: 10-11-2011

My skype crashes and I don't know what to do :s

When I start my skype it crashes right away and gives me the following notice (I hope the Dutch doesn't give a problem):

 

  Gebeurtenisnaam van probleem:    APPCRASH
  Naam van de toepassing:    Skype.exe
  Versie van toepassing:    5.5.0.124
  Tijdstempel van toepassing:    4e96a02b
  Naam van  foutmodule:    Flash.ocx
  Versie van foutmodule:    6.0.29.0
  Tijdstempel van foutmodule:    3cc47d54
  Uitzonderingscode:    c0000005
  Uitzonderingsmarge:    00054564
  Versie van besturingssysteem:    6.1.7601.2.1.0.256.1
  Landinstelling-id:    1043
  Aanvullende informatie 1:    3a24
  Aanvullende informatie 2:    3a2475b3433a1c817e5d0fbc15c46cfe
  Aanvullende informatie 3:    0c78
  Aanvullende informatie 4:    0c78199dea753f3ec3d766106beb66f6

 

What have I done so far:  - re-installed it

                                     - deleted flashplayer and installed it

                                    

idears: it has something to do with the Flash.ocx but I couldn't find it.

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Super User
ruwim
Posts: 8,304
Registered: 27-06-2011

Re: My skype crashes and I don't know what to do :s

Yes. The problem is with Flash. You have a very old version, which is not compatible with Skype. Open C:\Windows\System32\ if your system is 32-bit or C:\Windows\SysWoW64\ if it is 64-bit. Find the folder Macromed\Flash\. Delete the old Flash.ocx. Install the latest version of Flash Player. Just the presence of the old Flash.ocx results in the problem.
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Occasional Visitor
dead-timmy
Posts: 3
Registered: 10-11-2011

Re: My skype crashes and I don't know what to do :s

I cant find the Flash.ocx. or the folder Macromed\Flash\ .

I also uninstalled and reinstalled flashplayer, but nothing changes!

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Super User
ruwim
Posts: 8,304
Registered: 27-06-2011

Re: My skype crashes and I don't know what to do :s

[ Edited ]

I pressume that you have Windows 7 64-bit. What do you see when you open C:\Windows\SysWoW64\ directory?

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Super User
ruwim
Posts: 8,304
Registered: 27-06-2011

Re: My skype crashes and I don't know what to do :s

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Occasional Visitor
dead-timmy
Posts: 3
Registered: 10-11-2011

Re: My skype crashes and I don't know what to do :s

You are right,it was in the folder SysWOW64 :surprised:

 

Thank you, thank you, thank you very much!:bigsmile:

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Super User
ruwim
Posts: 8,304
Registered: 27-06-2011

Re: My skype crashes and I don't know what to do :s

:happy::(y):

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