Error

[chelsielynn]

What is a disk error when I try to log in and it tells me to quit it when I quit it is says to go to customer support and I don't know what to do. So what is happening? How do I fix it?

[ruwim · Accepted solution]

Do this:

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or OK button. The Windows File Explorer will popup. Locate there a folder with the name Skype. Rename this folder to something different, e.g. Skype_old. Restart Skype.

N.B. If needed, you will still be able to re-establish your call history. All data are still saved in the Skype_old folder.

[paulinka88x]

it does't work in my case ;/. any other ideas or tips how can i make my skype work? i tried to download new updates that shows up, but i can't run my skype from almost a year now and it always shows this I/O disk problem.;/. i deleted it couple times and downloaded new one but it still doesn't work ;/.

please help. 

[ruwim]

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paulinka88x wrote:

it does't work in my case ;/. any other ideas or tips how can i make my skype work? i tried to download new updates that shows up, but i can't run my skype from almost a year now and it always shows this I/O disk problem.;/. i deleted it couple times and downloaded new one but it still doesn't work ;/.

please help. 

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Are you sure that you did exactly as what is suggested in the above post?

Have you stopped Skype before renaming the %appdata%\Skype folder?

[w01917]

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ruwim wrote:

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paulinka88x wrote:

it does't work in my case ;/. any other ideas or tips how can i make my skype work? i tried to download new updates that shows up, but i can't run my skype from almost a year now and it always shows this I/O disk problem.;/. i deleted it couple times and downloaded new one but it still doesn't work ;/.

please help. 

---

Are you sure that you did exactly as what is suggested in the above post?

Have you stopped Skype before renaming the %appdata%\Skype folder?

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