Error message:" Skype has stopped working."

[Graybeard65]

Installed (today 1/26) Product version 5.6, File version 5.6.59.110.  Initial setup was okay.  When I tied to to setup the connection, sound, etc., the above above message appeared, and another window appeared with the following: "A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available." However, nothing happens, it just sits there.  Clicking the "close" bar, exits the program completely.  My OS is Windows 7, Home Premium.  Latest updates installed. Skype has permission via the firewall, and Microsoft Essentials to run on this computer.  I tried again to run the program after changing to Administrator.  Compatibility was unchecked per recommendation in an earlier post.  I Uninstalled Skype using Revo Uninstaller to ensure all software was removed.  Reinstalled Skype, went through the setup process and received the exact same issue I have described.  So I'm stumped.  Any assistance greatly appreciated.  Thanks for listening.

[ruwim]

Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for any recent error messages with timestamp corresponding with Skype crash.

[Graybeard65 · Accepted solution]

Per your suggestion, this is the message in the Windows Event Viewer.  To be honest I hve no idea what to consider doing next.  Thanks for listening.

Skype.exe

5.6.59.110

4e96c2e0

Flash.ocx

6.0.29.0

3cc47d54

c0000005

00054564

288

01ccdc49d3d9e9ff

C:\Program Files\Skype\Phone\Skype.exe

C:\Windows\system32\Macromed\Flash\Flash.ocx

3af923ba-483d-11e1-a6c7-1c6f65d0b883

[ruwim]

The problem is with your Flash Player. You have a very old version, which is not compatible with Skype.

Open this folder on your computer

C:\Windows\System32\Macromed\Flash\

Delete the old Flash.ocx file. Install the latest version of Flash Player. Just the presence of the old Flash.ocx results in the problem.

You can get the latest Flash update from here:

http://get.adobe.com/flashplayer/

[Graybeard65]

Thank you very much. Ended up deleting Flash Player, then re-installing the newer version of same. Rebooted, installed Skype. Booted program, and it now works perfectly. Again, thank you.

[parabelu]

не могу удалить skype через программу установка-удаление