Support Network

Powered by the Skype Community

Reply
Occasional Visitor
19662
Posts: 1
Registered: 23-11-2011

Connection Problem

I am experiencing some strange problems.  My skype is failing to connect.  It continuously has a circle with two arrows that says connecting.  It is just stuck on that.  I don't really know what happened.  It has been working well for years. I get my contact list but it shows no one is on line. As for myself, it shows the two arrow symbol. HELP! How do i correct this.

Please use plain text.
Super User
g4pilut
Posts: 9,412
Registered: 27-06-2011

Re: Connection Problem

First thing to check is can you browse websites with Internet Explorer, even if IE isn't your primary browser?

 

If yes, in IE go to Internet Options > General > Browsing history and click Delete.  That will clear IE's cache.  If still no joy, more details please:

 

What version of Windows are you running?  XP, Vista, Win7?

 

What version of Skype?  Help > About Skype.

 

What anti-virus / firewall?




Please note: I do not respond to requests for help via Private Message.
Please use plain text.