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what happened to free skype? i cannot even see my contacts

bought new PC... installed skype.. i cannot even find my contacts anymore.. nothing is free anymore? is it all subscription based? piece of crap

Claudius
Community Manager

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Please follow the instructions here to download and install the Skype application and get started with using all the available features in Skype: https://support.skype.com/en/faq/FA11098/getting-started-with-skype-windows-desktop

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ShadowPatriot
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Message 1 of 10 (2,857 Views)

Re: what happened to free skype? i cannot even see my contacts

Please install latest version of skype and join it to access your contacts list.

http://www.skype.com/go/getskype-msi

Regards,
Tamim
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Tamim
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Message 2 of 10 (2,847 Views)

Re: what happened to free skype? i cannot even see my contacts

Yo, I updated... lost contacts and wasted hours trying to sort this out. Thanks Tamin whoever-you-are... pay address the questions directly. You're only frustrating users
allie2
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Message 3 of 10 (2,631 Views)

Re: what happened to free skype? i cannot even see my contacts

I'm having the exact same issue.  What did you find out?

POdatskype
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Message 4 of 10 (2,064 Views)

Re: what happened to free skype? i cannot even see my contacts


POdatskype wrote:

I'm having the exact same issue.  What did you find out?


What exactly is your issue?

What is the version of Skype program installed on your computer? In Skype go to Help -> About Skype.

 

ruwim
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Message 5 of 10 (2,048 Views)

Re: what happened to free skype? i cannot even see my contacts

Same here I bought a new Laptop and installed my Skype account. It says I am signed in but all I get is options to purchase. I can't find any free video like I have on my old laptop. Not sure what to do. Does me no good to log in and then be prompted to purchase or create an account. Hmm I already have an account.

Crowvet
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Message 6 of 10 (1,645 Views)

Re: what happened to free skype? i cannot even see my contacts

Please follow the instructions here to download and install the Skype application and get started with using all the available features in Skype: https://support.skype.com/en/faq/FA11098/getting-started-with-skype-windows-desktop


Keep your Skype up to date
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Claudius
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Message 7 of 10 (1,639 Views)

Re: what happened to free skype? i cannot even see my contacts

Skype has stopped working on my tablet? Uninstalled updated and reinstalled and still advising Skype has stopped working!!! This is my only connection to my husband who works away and its important to us both!!!!

Posted from Acer B1-730HD
Bruja54
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Message 8 of 10 (324 Views)

Re: what happened to free skype? i cannot even see my contacts

[ Edited ]

Hello Bruja54, and welcome to the Community,

Thanks for your inquiry.  In order for the Skype Community to help you, some more information would be helpful:

- Hardware use (specifically which laptop/phone/tablet brand and model, or please confirm you are using the device tagged in your post: Acer B1-730HD)
- Operating system (version and updates installed)
- Skype version used
- Internet connection used
- Have you seen any other error messages in addition to, "Skype has stopped working" -?


Thanks in advance.

- Skype Community Moderation Team

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Elaine
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Message 9 of 10 (317 Views)

Re: what happened to free skype? i cannot even see my contacts

Yes its an Acer tablet, the Skype version is 5.2.0.61097 I've had no other error messages it justcomes up when I press Skype app unfortunately skpe has stopped then gives option report or OK I have reported it so many times!!! 

 

Posted from Acer B1-730HD
Bruja54
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