video problem

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video problem

I have just set up my Skype and in making my first Skype to Skype call, I had good video and audio from my contact, but he could only hear me and receive a "still" video picture. There were no other operations open on my PC.  bwhitelover

ken.catlin
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Registered: 20-09-2013
Message 1 of 7 (121 Views)

Re: video problem

What do you see when in Skype you go to Tools -> Options -> Video settings.

ruwim
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Registered: 27-06-2011
Message 2 of 7 (115 Views)

Re: video problem

Thanks for reply. I see a very clear picture of myself. Does this make sense ?

ken.catlin
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Posts: 4
Registered: 20-09-2013
Message 3 of 7 (99 Views)

Re: video problem

Do you have this issue with this contact only or with everyone?

ruwim
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Registered: 27-06-2011
Message 4 of 7 (91 Views)

Re: video problem

Sorry, but this is my one and only contact so far. Any suggestions ?

ken.catlin
Novel Adventurer
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Posts: 4
Registered: 20-09-2013
Message 5 of 7 (86 Views)

Re: video problem

Next time when on a call with this contact, go to Call menu and select Call Technical Info. You may copy and paste here the text shown in this Info.

ruwim
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Kudos: 6521
Posts: 39606
Registered: 27-06-2011
Message 6 of 7 (83 Views)

Re: video problem

For no apparent reason the problem has resolved itself, but thanks anyway. Incidentally, I went to "Call menu/call tech. info. and did not understand a word of it.

ken.catlin
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 20-09-2013
Message 7 of 7 (54 Views)
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