I have been having the 'blank login screen' problem with Skype, but after following the steps to fix it, it does not help. When I type the text into the command prompt I recieve this message.
My computer, java and Skype are fully up to date. What can I do to fix this?
Solved! Go to Solution.
What version of Windows are you on (XP, Vista, Windows 7)? Is it 32-bit or 64-bit?
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
The procedure which you have used previously was only applicable for 32-bit Windows. With 64-bit you should try this:
Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.
The Command Prompt window should show:
If this is not the case, then in the Command Prompt type: cd c:\windows\syswow64 and press Enter.
Type this and then press Enter:
Next type this and press Enter:
After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.
Reboot your computer.
Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:
Click on the “Simply Click This Button” button and watch the response.