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Novel Tourist
karenlee726
Posts: 1
Registered: ‎09-04-2012

skype stopped re cognizing my webcam when I installed new skype update

[ Edited ]

Last week when I started to make a skype call an offer popped up to upgrade to a newer version of skype so I said yes. But since then, Skype isnt recognizing my acer netbookbook's webcam, even though the webcam works fine when I test it without skype. I can see the other person I am calling but they can't see me, and when I click to make a video call Skype tells me it doesn't find a webcam. What do I do?

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Super User
ruwim
Posts: 23,514
Registered: ‎27-06-2011

Re: skype stopped re cognizing my webcam when I installed new skype update

What do you see when you go to Tools -> Options -> Video settings?

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Casual Tourist
wandrinstar48
Posts: 1
Registered: ‎20-01-2013

Re: skype stopped re cognizing my webcam when I installed new skype update

when i go to skype tools/options/video settings  it says no webcam recognised.  webcam was working fine before last upgrade of skype     help please

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: skype stopped re cognizing my webcam when I installed new skype update

What type webcam?

 

What version of Skype do you have now?  Click on Help > About Skype for the specific version number.

 

And what version of Windows are you running?  XP?  Vista?  Win 7 or 8?




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