Re: skype opens to a background with no login plea...

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

skype opens to a background with no login please help

I unistalled skype the add or remove prgrams and reinstalled the latest version and check for updates which there are none. So why is my skype opening to a skype blue sky with skype name in top left and rainbow bottom right with no login options.. last night i was on and this morning nothing please help

kingpinbob
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 08-04-2012
Message 1 of 22 (1,081 Views)

Re: skype opens to a background with no login please help

The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6801
Posts: 46776
Registered: 27-06-2011
Message 2 of 22 (1,069 Views)

Re: skype opens to a background with no login please help

windows 7 64bit

kingpinbob
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 08-04-2012
Message 3 of 22 (1,064 Views)

Re: skype opens to a background with no login please help

You need to also answer what version of Internet Explorer you're using.  IE 8 or IE 9?




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 855
Posts: 12934
Registered: 27-06-2011
Message 4 of 22 (1,056 Views)

Re: skype opens to a background with no login please help

ie 9

kingpinbob
Novel Adventurer
Kudos: 1
Posts: 3
Registered: 08-04-2012
Message 5 of 22 (1,053 Views)

Re: skype opens to a background with no login please help

Ok.  Try these steps created by user ruwim to correct your problem:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If this is not the case, then at the Command Prompt type: cd c:\windows\SysWoW64 and press Enter.

 

Once you see C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 855
Posts: 12934
Registered: 27-06-2011
Message 6 of 22 (1,051 Views)

Re: skype opens to a background with no login please help

Iv got the same problem with my skype but I have windows 7 32Bit and IE9 would i just follow the same steps??

miniNINwiz
Novel Tourist
Kudos: 0
Posts: 1
Registered: 09-04-2012
Message 7 of 22 (1,046 Views)

Re: skype opens to a background with no login please help

Slightly different for your configuation:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\System32>

 

If this is not the case, then in the Command Prompt type:  cd c:\windows\system32 and press Enter.

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 855
Posts: 12934
Registered: 27-06-2011
Message 8 of 22 (985 Views)

Re: skype opens to a background with no login please help

 

I am running Windows 7 64 bit version with IE 9 (32 bit version) and I have the same problem.  Followed the procedure above, but I get an error message at the second regsvr32 command - regsvr32 jscript9.dll - saying the module was loaded, but the DllRegisterServer failed with error code 0x80004005.

 

Could you please help with that?

 

anghk
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 09-04-2012
Message 9 of 22 (978 Views)

Re: skype opens to a background with no login please help

I suggest you uninstall IE 9.  See if you can then signin to Skype with IE 8 remaining.  If so, reinstall IE 9 and see if you can still signin to Skype.

 

http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 855
Posts: 12934
Registered: 27-06-2011
Message 10 of 22 (975 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling