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Super Aviator
Tamim
Posts: 27,867
Registered: ‎27-09-2011

Re: skype has stopped working


pattyjackson wrote:

That worked. Thank you very much, I am now skyping with my husband in Iraq.


Glad to hear that Skype is not Blocked yet by the Iraq Government Like UAE, Oman and some other middle-east countries.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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Novel Tourist
almoprocess
Posts: 1
Registered: ‎09-01-2012

Re: skype has stopped working

The problem apepars to be with SKYPE. I had to download the BETA version and install it. It works fine now.

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Super User
ruwim
Posts: 24,692
Registered: ‎27-06-2011

Re: skype has stopped working


Sjtheguy wrote:

And while I mention it, here is a whole log of the Window Even viewer for further assistance into this mess:

 

Faulting application name: Skype.exe, version: 5.7.0.123, time stamp: 0x4eba90b3
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x0000e7a2
Faulting process id: 0xd20
Faulting application start time: 0x01cccee2e6eacca0
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll

 

I hope some of this info helps, Thank you again.

 


As mentioned previously, the error message is exactly the same as shown in this thread:

 

http://community.skype.com/t5/Windows/Skype-crashes-while-signing-in/m-p/381307

 

For this user, the issue was completely resolved by uninstalling Visual Studio C++ 2010.

 

Looking once more in the error message, the Fault Offset value indicates that the error is triggered in vswprintf_s function. Do you have any application, which interacts with Skype and can cause a print action?

 

Also, you have previously mentioned that you have seen several other error messages in Event Viewer. What are they saying?

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Casual Adventurer
Sjtheguy
Posts: 14
Registered: ‎09-01-2012

Re: skype has stopped working

I hope solutions are not running dry, because that did not work either, I am really starting to question how messed up Skype is on my PC. Please, any assistance would be greatfully appreciated, thank you very much once again.

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Casual Adventurer
Sjtheguy
Posts: 14
Registered: ‎09-01-2012

Re: skype has stopped working

The other messages are basically repeats of that message for every attempt I have tried to sign into Skype. So looking at that path is pretty much repeating what has already been said, I am not checking the thread you sent. Thank you very much again for the support. This whole issue is ridiculous, I love technology but of all the people amongst my friends, I have the most trouble unfortunately, but I digress. Thank you very much again.

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Casual Adventurer
Sjtheguy
Posts: 14
Registered: ‎09-01-2012

Re: skype has stopped working

Honestly, I am about to give up, I almost had, ALMOST, then it crashed, AGAIN. I really don't who made the skype update exactly, but if Microsoft laid their hands on it, I will never trust them ever again, because they are producing garbage updates to programs and such over and over, and it only seems on occasion that they get something right. 

 

But to answer what was posted, I did uninstall Visual C++ 2010, then the contacts was up for a few seconds then immediate crash without any slow down. And just to make sure, I checked the Events log and my programs, C++ 2010 was NO WHERE to be found, plus here is the events log: 

 

Faulting application name: Skype.exe, version: 5.7.0.123, time stamp: 0x4eba90b3
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x0000e7a2
Faulting process id: 0x1434
Faulting application start time: 0x01ccceeaaa380180
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Report Id: f8fdbee0-3add-11e1-b146-9024450e7d01

 

It seems like the same thing, I am fed up with Skype, I can't beleive they cannot make this program run right in Windows 7 64 bit yet from how I am aware of it, it runs fine in XP and Vista, VISTA, the OS people shun, its insane. Anywho, I digress, thank you very much for the assistance.

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Novel Adventurer
carlotta1
Posts: 4
Registered: ‎09-01-2012

Re: skype has stopped working

I have no skype.exe file on my computer.  I started searching a solution as to why skype stopped working and checking the firewall settings I found no skype.exe.  Can I take skype completely off my computer and re-load it??  I am not computer savy so need explicit instructions.  thank you

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Super Aviator
Tamim
Posts: 27,867
Registered: ‎27-09-2011

Re: skype has stopped working


carlotta1 wrote:

I have no skype.exe file on my computer.  I started searching a solution as to why skype stopped working and checking the firewall settings I found no skype.exe.  Can I take skype completely off my computer and re-load it??  I am not computer savy so need explicit instructions.  thank you


Please use this direct link to download the latest beta versions of skype



http://download.skype.com/msi/SkypeSetup_5.7.0.123.msi

 

i gave you the offline installer. just click on the link i have given above, and download it on your "desktop"



when you got it, double click on it (run) and start installation.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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Novel Adventurer
Schallerusnma
Posts: 4
Registered: ‎09-01-2012

Re: skype has stopped working

Hi, I know the problem you are experiencing. The best way to delete the program entirely from the computer is to delete its registry as well. If you have windows 7 > click on the windows symbol (start button) > type regedit into search box at the bottom of the menu > open up regedit > click on hkey_current_user > click on software > scroll down in alphabetical order to Skype and SkypeRS > highlight and delete. This will delete the program entirely from your computer if you cannot find a skype.exe. Let me know if this helps.
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Novel Adventurer
carlotta1
Posts: 4
Registered: ‎09-01-2012

Re: skype has stopped working

Thank you will try it..:bigsmile:

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